1 of 1 Permanent Service-Level Objective Jobs in the North of England

critical service classified as Critical National Infrastructure (CNI). The service operates under strict SLA/SLO requirements, requiring disciplined operational practices, reliable releases and calm incident execution. You will create an operating model where incident triage and coordination are shared across … health and improvement: deployment frequency, lead time for changes, change failure rate and time to restore service. Combine DORA with operational measures: SLA/SLO attainment, incident volume/severity, MTTR, alert quality/noise and reliability trends. Convert metrics into action: set improvement goals, run spikes and demonstrate measurable ...