1 to 25 of 32 Permanent Support Analyst Jobs in the North of England

Legal Application Support Analyst/Applications Analyst A fantastic opportunity has arisen for an Application Support Analyst to join our Leeds based law firm on a permanent basis. Legal Application Support Analyst/Applications Analyst Summary: The Application Analyst will work … performing the role will configure, test and document modules conforming to analysis and design specification in accordance with company policies and procedures. Legal Application Support Analyst/Applications Analyst Key Responsibilities: • Providing applications support function for users across a range of business applications • Manage vendor relationship … relating to product and problem management • Investigate and provide solutions to errors reported with existing systems Legal Application Support Analyst/Applications Analyst Attributes/Skills: • Proven expertise working with iManage, iManage Work 10 and Intapp Walls • Understanding of SQL databases and the ability to query data More ❯

IT Support Analyst Offering Circa. £28,000 - £30,000 Basic Salary plus Benefit Office Based in Halifax Our client is seeking an IT Support Analyst to join their business to support around 50 users on a Windows-based network. This hands-on position offering exposure … to a wide range of IT disciplines, with a primary focus on infrastructure support and maintenance. Youll be a key player in delivering efficient, reliable IT services, contributing to continuous improvement across the business. The IT Support Analyst will have technical knowledge, particularly in networks, PCs, and … business software (especially Excel), and a strong desire to learn and take on new challenges. IT Support Analyst Key Responsibilities Provide day-to-day support for all IT infrastructure, systems, hardware, and software. Manage and maintain integrations with third-party platforms. Troubleshoot and resolve technical issues across More ❯

IT Support & BI Analyst Hull £38,000 - £40,000 + Multinational organisation + Progression + Training + 4.5 Day Working Week + 33 Days Holiday + Christmas Shutdown + Recession Proof An exciting opportunity has arisen for a driven and capable IT Support & BI Analyst to … and driving this initiative whilst working towards leading the department as your progress into management. With the backing of their sister company, a strong support network, and a healthy training budget, this role is ideal for an ambitious individual ready to step up and take on greater responsibility. Operating … has recently achieved 20% year on year growth, reflecting its innovation, resilience, and strong market presence. This is a rare opportunity for an IT Support & BI Analyst to take real ownership of IT operations, with a clear path for development and progression into senior leadership all within a More ❯

IT Support & BI Analyst Hull £38,000 - £40,000 + Multinational organisation + Progression + Training + 4.5 Day Working Week + 33 Days Holiday + Christmas Shutdown + Recession Proof An exciting opportunity has arisen for a driven and capable IT Support & BI Analyst to … and driving this initiative whilst working towards leading the department as your progress into management. With the backing of their sister company, a strong support network, and a healthy training budget, this role is ideal for an ambitious individual ready to step up and take on greater responsibility. Operating … has recently achieved 20% year on year growth, reflecting its innovation, resilience, and strong market presence. This is a rare opportunity for an IT Support & BI Analyst to take real ownership of IT operations, with a clear path for development and progression into senior leadership all within a More ❯

ROLE OVERVIEW Our client is currently looking for an IT Support Analyst to join a leading pharmaceutical company based in Liverpool. As the IT Support Analyst, you will be responsible for providing support to users of all IT Business Services and assisting in the deployment … and management of these services. KEY DUTIES AND RESPONSIBILITIES: Your duties as the IT Support Analyst will be varied; however, the key duties and responsibilities are as follows: 1. Provide support to all users of the IT Business Services. 2. Log and resolve incidents, service requests, problems … and implement improvements in existing IT systems and procedures. ROLE REQUIREMENTS: To be successful in your application to this exciting role as the IT Support Analyst, we are looking to identify the following on your profile and past history: 1. Degree in an IT related field (or equivalent More ❯

ROLE OVERVIEW Our client is currently looking for an IT Support Analyst to join a leading pharmaceutical company based in Liverpool. As the IT Support Analyst, you will be responsible for providing support to users of all IT Business Services and assisting in the deployment … and management of these services. KEY DUTIES AND RESPONSIBILITIES: Your duties as the IT Support Analyst will be varied; however, the key duties and responsibilities are as follows: 1. Provide support to all users of the IT Business Services. 2. Log and resolve incidents, service requests, problems … and implement improvements in existing IT systems and procedures. ROLE REQUIREMENTS: To be successful in your application to this exciting role as the IT Support Analyst, we are looking to identify the following on your profile and past history: 1. Degree in an IT related field (or equivalent More ❯

CRM Support Analyst Remote £30,000 - £37,000 + bonuses, 35-hour work week and great benefits This profitable and growing organisation require an experienced CRM Support Analyst, to join an established support team that have responsibility for managing application and system issues, monitoring systems … implementing upgrades/changes, and improving processes. As an Dynamics Support Engineer, you will take charge of supported systems, ensuring their optimal performance whilst supporting and training staff to ensure best practices are followed. Whilst most of the work will be done from home, there will be the expectation … genders, sexual orientations, and disabilities. Please inform us if you require any reasonable adjustments at any stage of the application process. Key words; Application Support Engineer, CRM Support Analyst, CRM Administrator Leeds, York, Manchester, Liverpool, Sheffield, Middlesbrough, Nottingham, Derby, Cambridge, Brimingham, Leicester, Lincoln, Hull, Newcastle, Oxford, Peterborough More ❯

Technical Support Analyst Deeside £26,750 + Pension, Bonus and private healthcare A Technical Support Analyst is required for our telecoms client who are based in Deeside. The Technical Support Analyst will provide internal and external customer service, hardware provisioning, fault diagnostics and ongoing … external customers. * Build and Provision VoIP Orders for customers. * Provisioning and installing hardware. * Provide product training to customers. * To provide day to day product support to existing customers * To be competent navigating 3rd party web portals and quick to learn technical processes. * Site visits to resolve issues when required. … Provide out of hours support to customers on a rota basis (optional) Skills & Knowledge * Telecoms background - knowledge of: Network hardware - PC's, Switches, Routers & Firewalls Networking TCP/IP, DNS, VPN's & Router configuration Hosted/IP Telephony systems & SIP Trunks * Excellent Customer service and communication skills * Affective time More ❯

the workplace. The Role As part of the expansion of our Managed Services business, Simpson Associates has an opportunity for a Microsoft Data Solutions Support Analyst to join our team. As the key contact for supported customers, the Microsoft Data Solutions Support Analyst performs a critical … role on the service desk, not only providing day-to-day support but also shaping the evolution of customers' solutions and building a meaningful operational partnership. The Microsoft Data Solutions Support Analyst will be a self-motivated individual who is a subject matter expert and able to … for all supported customers across the technology and providing an excellent level of customer service. Work with a small number of key customers to support and expand the partnership with Simpson Associates, owning the support service delivery for those customers. Confident and capable in handling support calls More ❯

based on outstanding feedback, with 91% of our team endorsing Radar Healthcare as a great place to work. The Opportunity Radar Healthcare's new Support Analyst We're seeking a motivated individual who enjoys learning and problem-solving to join our Support Team as a 1st Line … Support Analyst . As the first point of contact for our customers, Support Analysts manage and resolve support queries via phone and email, ensuring a positive customer experience. The role involves understanding customer issues, assisting with system use, and escalating bugs or problems as needed. Ideal … candidates possess strong problem-solving skills, excellent communication, and a passion for learning in a dynamic support environment. Please note that shifts will cover hours between 8am and 6pm (35 hours/week). What you'll be doing to make a difference: Providing excellent customer service with clear More ❯

quality, they are committed to maintaining their position as a market leader. Their dedicated team in Sheffield is looking for an IT Developer/Support Analyst to join them in their mission to continue delivering superior products and services. This role is office based in Sheffield with odd … quality, they are committed to maintaining their position as a market leader. Their dedicated team in Sheffield is looking for an IT Developer/Support Analyst to join them in their mission to continue delivering superior products and services. This role is office based in Sheffield with odd … to travel to site in Glossop. Description This is a mixed role between Software Developer and Support Analyst Duties. Day to day will include: Design, develop, and implement software applications Collaborate with the technology team to identify and implement digital solutions Provide technical support and training to More ❯

Service Desk Analyst/1st Line Support Analyst - to £30,000 (DOE) Huddersfield, West Yorkshire, ££Multi-million family run business where core values are a key factor within their staff have a great opportunity for an experienced Service Desk Analyst/1st Line Support/… Helpdesk Analyst with a minimum 12 months experience, superb customer service skills combined with excellent communication skills supporting both internal and external customers and infrastructure teams. As a Service Desk Analyst/1st Line Support/Helpdesk Analyst you will have technical knowledge and experience of … Windows Server and will be responsible for resolving incidents, user queries and faults via ticketing systems to SLA's escalating cases to the relevant support tam where necessary. You will have good problem solving and diagnostic skills, experience of troubleshooting hardware issues, fixing/repairing laptops, desktops and printers More ❯

IT Desktop Support Analyst - Active SC Clearance required - Manchester - Contract My client who are leaders in their field are looking for a Desktop Support Analyst who will be responsible for the resolution of all 2nd Line incident and service requests within their region. They will have … and maintain equipment rooms to comply with IT Services and QSSE standards and mitigate risks arising from audits, fire, safety or other risk assessments Support the set-up of new offices, sites or projects across the local region Management of Service Now Stock Rooms' and ownership of goods receipting … process Act as an escalation point for 2nd Line support issues Experience Required At least 4 years' experience in IT Service Management principles and processes High level of proficiency and knowledge of working in a Corporate IT environment Experience in working to (and exceeding) Service Level Agreements Broad technical More ❯

IT Support Analyst - On-Site | Near Sheffield | Up to £29k Are you looking to make the step up in your IT career with a company that values collaboration, continuous learning, and long-term progression? I'm working with a well-established and rapidly expanding business based just outside … Sheffield, who are seeking an enthusiastic IT Support Analyst to join their close-knit and supportive team. This is a hands-on, on-site role ideal for someone who thrives in a busy environment and is ready to take the next step in their career. As part of … is playing a central role in the company's ongoing growth. You'll be working alongside an experienced and close-knit team, helping to support a user base of several hundred people across multiple offices. No two days are the same in this role, you'll be providing end More ❯

Job Title: Application Support Analyst Location: Manchester (Hybrid – 3 days in the office) Status: Permanent Job purpose: Provide 3rd line application support, managing incidents and escalations through to resolution Communicate effectively with business stakeholders, internal and/or 3rd party support teams Ensure resolution of incidents … Perform root cause analysis of issues to prevent reoccurrence Form part of the on-call rota for out of hours critical incidents Provide proactive support & maintenance across the application landscape Create, review and maintain support documentation for deploying and configuring applications Monitor/deploy application updates & patches Develop … understanding of systems within the application landscape Support internal projects with technical design reviews and environment builds/deployment Key accountabilities To be aware of and comply with all company policies and procedures, including but not limited to the Group/Company Data Protection policy, Equal Opportunities policy, Email More ❯

Prestigious opportunity with a Global Market leader for an Applications/Systems Support Analyst with ERP knowledge. Following a period of significant growth, we are inviting you to join our success story as we continue with our digital transformation, enhancing existing systems and rolling out new systems to … improve business processes and profitability. As one of our Applications/Systems Support Analysts, you will be responsible for:- Developing and maintaining a sound working knowledge of applications, business systems and processes Working with systems vendors and systems analyst colleagues to support the end user base with More ❯

Are you a customer facing-tech enthusiast with a talent for troubleshooting and maintaining IT systems? We're on the lookout for an IT Support Analyst to join a growing team! You'll provide essential technical support for IT infrastructure, cloud, applications, and users. This role involves … security policies and standards to maintain system and equipment security. Lead on migrations of on-prem domains to Microsoft Azure Create and maintain technical support processes, user manuals, and documentation. Support IT projects as required. The successful candidate will have experience of some of the following . The More ❯

Are you a customer facing-tech enthusiast with a talent for troubleshooting and maintaining IT systems? We're on the lookout for an IT Support Analyst to join a growing team! You'll provide essential technical support for IT infrastructure, cloud, applications, and users. This role involves … security policies and standards to maintain system and equipment security. Lead on migrations of on-prem domains to Microsoft Azure Create and maintain technical support processes, user manuals, and documentation. Support IT projects as required. The successful candidate will have experience of some of the following . The More ❯

Are you a customer facing-tech enthusiast with a talent for troubleshooting and maintaining IT systems? We're on the lookout for an IT Support Analyst to join a growing team! You'll provide essential technical support for IT infrastructure, cloud, applications, and users. This role involves … security policies and standards to maintain system and equipment security. Lead on migrations of on-prem domains to Microsoft Azure Create and maintain technical support processes, user manuals, and documentation. Support IT projects as required. The successful candidate will have experience of some of the following . The More ❯

AI Support Engineer | Computer Vision | Retail Tech Are you passionate about solving complex problems and working with cutting-edge AI and computer vision technology? We’re looking for a Technical Support Engineer/Systems Analyst to play a key role in the success of AI-powered systems … into technical challenges, working closely with customers, and driving meaningful change, we want to hear from you. 🧠 What You’ll Be Doing: Handle escalated support queries from customers Troubleshoot complex issues and ensure resolution or appropriate escalation Analyse video footage and AI metadata to investigate system anomalies Create detailed … reports on system performance Help shape future system enhancements and boost customer satisfaction ✅ What You’ll Bring: Experience in a technical support or analyst role, ideally with AI or software systems Confidence in dealing with customers and translating complex issues into simple terms Ability to analyse structured/ More ❯

A leading group of global life-saving technology businesses is seeking an Operations Support Analyst to join their expanding team. This exciting opportunity sits at the heart of a transformative digital strategy designed to harness the power of connected, smart technologies across operations and enterprise applications. With a … the smooth operation of critical IT systems, supporting enterprise applications, and driving continuous improvements across a diverse and dynamic technology landscape. Key Responsibilities Operational Support & Monitoring Manage daily IT operations, monitor system health, and escalate urgent service requests as needed. Conduct routine system checks to identify inefficiencies and operational … and stability. Documentation & Training Create and maintain internal training materials and documentation for operational procedures. Contribute to a shared knowledge base to ensure consistent support and service delivery. Problem Solving & Root Cause Analysis Collaborate with internal teams and external vendors to identify and resolve complex issues. Translate technical information More ❯

Support Analyst required for a superb company based near Chester who are entering a very exciting phase paying up to 40k. Providing front-line technical support, you will also be involved in project work. Joining a small team, you will need to be a service-orientated all More ❯

for everyone. We simplify processes and medication management by leveraging cutting-edge technology and empowering our team. Whether through seamless online services or expert support, we ensure reliable and hassle-free healthcare so our customers can focus on their well-being. About the role We're looking for a … proactive and detail-oriented Product Support Analyst to join our eCommerce Product team. You’ll play a key role in the smooth running of the team, from tracking product issues to coordinating updates and supporting cross-functional communication. You will support the ongoing development of our digital … s organised, tech-savvy, and eager to learn more about how digital products are built, improved, and supported. Key Responsibilities Provide day-to-day support to the product team with administrative, operational, and customer-related tasks. Monitor and triage incoming product issues and user feedback, escalating bugs and feature More ❯

Job Overview: We are seeking a dedicated IT Support Specialist to serve as the primary liaison between the IS Helpdesk and our internal customers across various departments. In this role, you will be responsible for understanding customer needs and providing expert second and third-level support for standard … essential in ensuring a seamless IT experience for our users. Key Responsibilities: Act as the first point of contact for internal customers seeking IT support, ensuring timely and effective communication. Diagnose and resolve technical issues related to standard PC software and configurations, escalating complex problems as necessary. Collaborate with … the IS department to identify and implement solutions that enhance user experience and operational efficiency. Maintain accurate records of support requests and resolutions in the helpdesk system. Provide training and guidance to users on software applications and best practices for IT usage. Stay updated on the latest technology trends More ❯

Come and join our growing software support team, conveniently located in Darwen (nr Blackburn) just off the M65 near Darwen Services (Junction 4) our modern office space provides a comfortable and safe working environment for our staff. To aid with the support of our own in house software … part of your daily tasks. What you will be doing: As first point of contact youll be answering calls and logging tickets for the Support desk. Carrying out basic investigations of tickets ensuring all details are available for our Support team. Client follow ups as required. Administration of … call stack, maintaining a high standard of call notes. Maintaining good communication with the customerat all times. Liaising with support colleagues to ensure calls are closed according to SLA. Configuring Hardware onsite ready to ship to clients (Training Provided) 37.5hrs. Additional participation in the Weekend On Call rota once More ❯