1 to 25 of 34 Permanent Support Analyst Jobs in the North of England

Helpdesk Support Analyst Full-time, Permanent, Harrogate Office Based Offering £25,000 - £28,000 Basic Salary plus Great Benefits Our client is a well-established, highly successful business operating across nine divisions with their Head Office based in North Yorkshire. They are currently recruiting for a Helpdesk Support Analyst to join their technical support team in a fast paced and proactive environment. Helpdesk Support Analyst - Key Accountabilities Provide 1 st/2 nd line IT support in response to user requests logged, escalating tickets to 2nd/3 rd line when appropriate. … printers, scanners, etc. Use, review and update procedures when necessary following best practice. Ensure all necessary administration tasks are kept up-to-date. Helpdesk Support Analyst - Skills and Experience Technical Skills Installing and troubleshooting MS Windows 10 and 11. Experience supporting MS Office Packages from 2016 2021 including more »

Junior Application Support Analyst Warrington (2 days remote) Very competitive basic + on call bonus ShortList Recruitment is looking for a Junior Application Support Analyst to join a software house based in Warrington. They require someone to provide 2nd and 3rd line support to external … clients. The Junior Application Support Analyst will deliver a high level of customer service and be able to deliver technical support to non-technical end-user clients. Role Requirements : -B2B technical client support -Detailed reporting and solving of unresolved issues via SQL. -Resolving incidents and service … requests -SQL/MySQL -Excellent communication skills -API’s calling with Postman -Support of our Amazon Web Services (infrastructure) platform -Problem-solving skills -Awareness of DNS, AWS, cloud storage, SSLs, SFTP etc. Desirable skills for role: -ITIL Foundation Certified (Desirable) -Knowledge of data security, access controls and user security. more »

IT, Customer Service and enjoy a challenge? If the answer is yes, then we would love to meet you. Were looking for a Digital Support Analyst to join our existing team in our Grimsby office . As Digital Support Analyst you will be providing 1st Line … support to users of IT equipment and systems within the organisation in a customer effective manner. To provide first line support of IT and related services to internal customers within agreed service levels with a constant focus on customer service and satisfaction. What is Lincolnshire Housing partnership like … First Aiders across the business, lets be there for each other! Career Development & Encouragement What will I be asked to do as a Digital Support Analyst? To provide first line support of IT and related services to internal customers within agreed service levels with a constant focus more »

IT Support Analyst Remote with regular visits to across Central/Northern regions of England About Us At Family Action, we transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation. We have been building stronger families since … families in over 150 community-based services, as well as supporting thousands more through national programmes and grants. We are currently seeking two IT Support Analysts to join our team on a full-time, permanent basis, working 37 hours per week. The Benefits - Starting salary of £28,315 - Hybrid … scheme - Investment in your professional development with ongoing quality training and career development opportunities This is a terrific opportunity for a high-calibre IT support professional with experience in a customer facing environment to join our impactful organisation. You'll be stepping into a crucial role, ensuring that colleagues more »

Calling for Microsoft Teams, Cloud Security and Identity and Access Management. We are currently looking to add an additional permanent Onsite Managed Services IT Analyst to our rapidly growing Managed Services team in Edinburgh on a full-time basis. From desktop support to server and cloud projects, the … value a sense of ownership, encouraging individuals to lead initiatives that drive efficiency improvements and contribute to service enhancements. The Role of an IT Support Analyst: Resolving support requests directly from a specific managed service client, using existing skills and knowledge where appropriate and using relevant support … Microsoft and other vendors What We Are Looking For: Minimum of 3 – 5 years of hands-on technical experience within a network or IT support role, preferably within Finance sector or MSP Experience with Active Directory, SCCM, Intune, Networking troubleshooting skills (Cisco Meraki) including switch, Firewalls & Wi-Fi config more »

The Application Support Analyst plays a critical role in supporting our global community of Travel Counsellors with our bespoke technology platform. This platform includes Phenix, MyTC, and its direct ecosystem of integrations. About the Role You will act as a second-line technical support team supporting the … Operational and other Support teams, working in close liaison with the Product, Software Engineering and Platform Engineering teams to ensure the swift and effective resolution of Platform issues. Using our Platform Observability and Support tooling, you will be responsible for proactively identifying challenges with platform performance or stability … to ensure the platform operates within our service levels. The Application Support Analyst aids front-line support and technical teams with internal applications and ensures that only genuine issues with those systems are reported correctly. The purpose of this role is to identify, check and validate any more »

Bilingual German speaking Technology Support Analyst - Leading UK Retail & Commercial Bank Location: Leeds or Edinburgh Contract Type: Contract (permanent afterwards) Day rate: £185 per day Join one of the UK's biggest retail & commercial banks Provide critical IT support for a leading financial institution Demonstrate your excellent … across the business at all levels Our client, a leading retail and commercial bank in the UK, is seeking a fluent German speaking Technology Support Analyst to join their team in Leeds or Edinburgh on a contract basis, which will then switch permanently afterwards. Position Overview The Technology … Support Analyst will play a crucial role in providing critical IT support to the bank's business areas, ensuring minimal disruption to their services by effectively managing and resolving technology issues. Responsibilities Handle critical issues and complaints in a fair and objective manner Collaborate closely with colleagues more »

Application Support Analyst - Liverpool/Hybrid - £38,205 - £44,264. We are working with our Liverpool based client, an organisation of international repute with a unique user base of over 30,000. They are looking for an Application Support Analyst to join their Identity Access Management … playing a key role in implementing, develop, managing and maintaining industry related systems, with primary focus on their new IAM platform, SailPoint. The Application Support Analyst will work within a multi-disciplined team within the IT Services, with responsibility for developing and maintaining systems, primarily focusing on the … new Identity Access Management system. As well as proven experience working within Application Support, you will also have experience working with Active Directory and PowerShell. This organisation value learning and development and with this role you get the fantastic opportunity of being training on the SailPoint system, which is more »

Job summary We are seeking an enthusiastic Digital Support Analyst to support and assist in the delivery of a variety of digital products and services across the organisation here at Cumbria Health on Call. We are looking for a candidate who possesses excellent IT and customer service … the job Cumbria Healths vision is to ensure that technology is intrinsic to healthcare in an out-of-hospital setting. The role of Digital Support Analyst is to support and assist in the delivery of a variety of digital products and services across the organisation. The post … this includes access to clinical and non-clinical applications 2. Provide technical administration services to the key systems within the organisation. 3. Provide user support to Cumbria Health staff, this will require work during the services operation i.e. evenings and weekends 4. Work closely with Digital Development Manager on more »

Title of Job Digital Workplace Analyst/2nd Line Support Analyst The Digital Workplace team are the main team responsible for managing user incidents and service requests relating to the digital workplace environment (laptop/desktop, mobile, user management, printing, audio-visual/teleconferencing) including providing technical … support for offices and sites. The role of the Digital Workplace Analyst is to provide remote and on-site assistance to IT service users, acting as the main point of contact for the notification and management of digital workplace incidents and service requests, ensuring delivery of timely and … quality end-user IT services through consistent application of internal processes and clear communications. Key Accountabilities IT Service Delivery • Provide remote and desk-side support and assistance to employees (users) with regard to IT services provided by the UK IT department • Ensure that all calls are logged in the more »

Application Support Analyst Salary: £33,952 - £39,212 per annum Contract: Permanent Location: Sheffield Hours: 37 hours per week x 52 weeks per year Our College is a further and higher education institution dedicated to providing academic, vocational, and professional qualifications to approximately 13,000 young people and … is to transform lives through learning, advocating for inclusivity and diversity at every step. About the Role We have a fabulous opportunity for Application Support Analyst to join the IT Systems team. You will implement & support a wide variety of applications & systems across the business. You will … system (Unit4 ABW) and the Human Recourses system (MHR iTrent). You will also be supporting applications developed in-house and will need to support new applications and tools as the business environment changes over time. These innovative projects require communication skills, problem-solving skills, strong analytical skills. Key more »

2nd Line Support Analyst - Bath - £25,000-£28,000 Market leading data analytics firm, based in Bath are looking for 2nd line support analyst. Core responsibilities: Dealing with queries coming from the 1st line team Monitor incoming Tickets via the support Portal and those raise via … environment, in-line with SLAs and KPIs Comfortable in analsysing workload with managers Being happy with onsite work For more information on this IT Support Engineer, please contact: ben @ jiyuconsulting .co. uk or call me on (phone number removed) 2nd Line Support Analyst - Bath more »

Technology Support Analyst 6 month contract and German speaking is essentia l We are a worldwide professional services and are looking for a Technology Support Analyst to join our tea m. Basic IT systems experie nceSystem specific training provi ded6 month contact, with potential to turn more »

1st Line/Application Support Analyst - Manchester - £38K Here at Venchr, we are looking for an Application Support Analyst who will be a key member of our client's Operations Team, you'll provide crucial first-class application support, directly contributing to maintaining uninterrupted service … for their users. In this role, you'll be the main point of contact for their support operations, handling incoming requests and providing first-line support for their apps, websites, and CMS. You'll communicate directly with clients via email and phone to resolve issues, ensuring compliance with … our SLA for timely support. Additionally, you'll manage the flow of support tickets, including escalation, and maintain ongoing communication about the status of these issues with clients. Your responsibilities will also include working closely with the Product Team to log enhancement requests and with the customer success team more »

Support Analyst is required by a logistics company working from their Head Office based in Bamber-Bridge and paying up to £25k. The Company, who have a presence throughout Europe, are seeking a Support Analyst to deal with all ticketing issues both on site and in … the world of IT. The organisation embrace training programs for new starters, implementing a clear training plan to help you progress from 1st Line Support and beyond. Responsibilities: Provide comprehensive technical support to end-users in person, via phone, email Troubleshoot and resolve hardware and software issues Assist … with the maintenance and administration of IT systems and infrastructure Track user support requests and escalate complex issues Assist with the maintenance and administration of IT systems and infrastructure Collaborate with IT vendors, other departments, and core IT teams on projects Skills & Competencies: Proficient in Microsoft O365 Troubleshooting skills more »

IT Support Engineer, First Line, Windows & Microsoft, Active Directory, O365, Telephone & Email, Troubleshooting. Law firm or Legal Services experience is highly desirable. ****The role is Manchester based but will require travel to other parts of the UK occasionally**** A Manchester based company are looking for an IT Support Analyst to be the first point of contact for users. As the IT Support Analyst, you will be the first point of contact for all users via telephone, email, and face to face, in conjunction with a service desk management system within an agreed SLA. You … be responsible for assisting with the maintenance of IT systems and contributing to IT project work Experience 1 year minimum commercial experience of IT Support within an MS/Windows environment O365 Active Directory Windows Desktop10 IT Support Engineer, First Line, Windows & Microsoft, Active Directory, O365, Telephone & Email more »

Elevation Recruitment group are pleased to be exclusively supporting one of our key clients in the recruitment of a Lead Application Support Analyst. * Predominantly site-based role in Sheffield * Are you a dynamic and driven individual with a passion for technology and problem-solving? We're on the lookout … for an exceptional Lead Application Support Analyst to become an integral part of our clients team. In this role, you'll have the exciting opportunity to provide first class software support to the business ERP/back-office systems and various integrated applications. Additionally, you'll take … scoping, designing, and implementing changes to application configurations, ensuring seamless alignment with business objectives. This role will allow you as the successful Lead Application Support Analyst to dive into the role with confidence! My client will offer full training on their supported business applications, empowering you to excel more »

Elevation Recruitment group are pleased to be exclusively supporting one of our key clients in the recruitment of a Lead Application Support Analyst. * Predominantly site-based role in Sheffield * Are you a dynamic and driven individual with a passion for technology and problem-solving? We're on the lookout … for an exceptional Lead Application Support Analyst to become an integral part of our clients team. In this role, you'll have the exciting opportunity to provide first class software support to the business ERP/back-office systems and various integrated applications. Additionally, you'll take … scoping, designing, and implementing changes to application configurations, ensuring seamless alignment with business objectives. This role will allow you as the successful Lead Application Support Analyst to dive into the role with confidence! My client will offer full training on their supported business applications, empowering you to excel more »

Infrastructure Support Analyst – York (outskirts – hybrid/remote) #TeamCandour have been retained to source an additional Infrastructure Support Analyst to join the burgeoning team of a thriving Microsoft Gold Partner based on the outskirts of York working on a hybrid/remote basis. One of favourite … the recent project work they’ve won. Curious? Then read on….. So firstly the key technical skills: · Demonstrable experience in an IT infrastructure support or similar role. · Microsoft products (Windows, SCCM, O365, Intune, Azure, SQL) · VMWare (vCenter, ESX, Horizon) · Storage management and administration · Experience of configuring and troubleshooting … occur. · Implement IT equipment and services, working with various teams within the organization. · Create, maintain and improve technical documentation. · Provide day-to-day IT support to the business were required. · Completing administrative tasks, acknowledging events, checking security logs, logging, and progressing change requests. If you’re looking to find more »

Elevation Recruitment group are pleased to be exclusively supporting one of our key clients in the recruitment of a Lead Application Support Analyst. * Predominantly site-based role in Sheffield * *Salary up to £45,000* Are you a dynamic and driven individual with a passion for technology and problem-solving … We're on the lookout for an exceptional Lead Application Support Analyst to become an integral part of our clients team. In this role, you'll have the exciting opportunity to provide first class software support to the business ERP/back-office systems and various integrated … scoping, designing, and implementing changes to application configurations, ensuring seamless alignment with business objectives. This role will allow you as the successful Lead Application Support Analyst to dive into the role with confidence! My client will offer full training on their supported business applications, empowering you to excel more »

Desktop Support Analyst - Warrington - Up to £35k p.a + Benefits and Development! Salary: Up to £35k per annum Location: Warrington - Onsite 3 days a week (Hybrid) A leading organisation in the Warrington area area requires a Desktop Support Analyst to join its fantastic growing team. Ideal … candidates will have the following: Proven experience in support: MS Office Suite, Office 365 and Windows 10/11 Excellent interpersonal skills or prior experience in a customer service role Experience with a ticketing system (Desired) This is an excellent opportunity to join a leading organisation to grow, develop more »

We are looking for a 2nd Line Service Support Analyst to work on a permanent basis near Ormskirk/Hybrid. The role is working for a global manufacturing company. Salary is c£28-30,000 per annum plus 25 days' holiday and bank holidays, pension, company bonus, flexible … a keen professional attitude; strong IT technical skills; good communication, team and interpersonal skills, and excellent customer facing skills. If the 2nd Line Service Support Analyst could be of interest, please call Rebecca at GPW Recruitment or press APPLY NOW more »

social care organisations, our work impacts millions of lives every da y . What we do matters. What will I be doing? As a Support Analyst you will provide expert service desk to service desk support for our clients, ensuring that any issues with our clinical software … initiative to process and prioritise faults, working with product and development teams across the business to fix more complex problems. As one of our Support Analysts you will use your SQL skills to interrogate databases and examine the logs that sit in the back end of our leading solutions. … What are we looking for? To be a successful Support Analyst you should have: Strong SQL skills An ability to use your initiative and think creatively Analytical, organised and methodical ways of working Knowledge of ticketing systems or methodologies Great attention to detail The ability to explain and more »

Technical Support Engineer/Desktop Support Analyst x 2 - Warrington/Hybrid - Immediate Start! Salary: £28,000 - £34,000 + Hybrid + Good Benefits Package A leading organisation with offices throughout the globe requires 2nd Line IT Support Engineers/Desktop Support Analysts to join … its growing support function. This is an excellent opportunity to join a collaborative and close-knit IT team that are spread across the UK, where you will enjoy a great working environment, strong learning culture and have the opportunity to become a key part of a supportive and collaborative … Office 365. Strong knowledge of PC hardware coupled with the ability to set up, configure, and rebuild workstations. Experience of providing onsite/remote support, prepping and installing equipment for new starters, software and hardware installs and troubleshooting network issues and patching Excellent customer relationship, communications and interpersonal skills more »

Speedy are the UKs leading hire provider with the widest range of tools, specialist hire equipment, plant and support services everything for every job! An exciting opportunity has arisen foran Application Support Analyst to play a key role in the support of new and existing software … applications. Development of existing IS controls that originate from within the IS Service Delivery function. The principal objectives of the role are: Support the Application and Integration Manager To act as the internal technical expert for the Speedy application portfolio and work as part of the team responsible for … the ongoing maintenance & support for all parts of the business Act as a support point of contact for users company wide and play a key role in driving changes to improve business processes through ongoing systems review To identify areas of improvement within the system and its use more »