1 to 25 of 30 Permanent Support Analyst Jobs in the North of England

tech-savvy graduate who enjoys problem-solving, learning systems quickly, and helping people work smarter with software? Graduate IT Project Support/Support & Implementation Analyst £26,500 – £29,000 per annum (DOE) Full-time, Permanent Location: HX7 (near Ripponden), West Yorkshire Office-based with occasional UK travel … This is a great opportunity to join a growing software business where you’ll gain hands-on experience across software implementation, customer support, system testing and project delivery, with full training provided. About EndtoEnd IT EndtoEnd IT develops cloud based business management software for timber window manufacturers and installers. ...

title: Onsite Support Analyst Location: Newcastle upon Tyne Part-time role (7.5 hours a week) Salary: £30,000 - £32,000 p/a (pro rata) Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Employee … Quarter, Employee Referral program and many more Are you an experienced IT Support professional looking for a flexible, part-time opportunity? We're recruiting for an Onsite Support Analyst to provide hands-on technical support in Newcastle. This role is ideal for someone with strong desktop ...

title: Onsite Support Analyst Location: Newcastle upon Tyne Part-time role (7.5 hours a week) Salary: £30,000 - £32,000 p/a (pro rata) Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Employee … Quarter, Employee Referral program and many more Are you an experienced IT Support professional looking for a flexible, part-time opportunity? We're recruiting for an Onsite Support Analyst to provide hands-on technical support in Newcastle. This role is ideal for someone with strong desktop ...

Support Analyst Renowned global law firm with an exciting growth trajectory is seeking a proactive and customer focused IT Support Analyst to join the firm’s IT department in Liverpool. In this role, you will be first point of contact for all IT-related queries across … firm, providing face-to-face and remote technical support to Lawyers and Business Services professionals in a fast-paced and rewarding environment. What’s on Offer: Salary to £34,000 Hybrid working (3 days office/2 days remote) Fantastic employee benefits Liverpool Office IT Support Analyst ...

Support Analyst | Liverpool | £30,000 - £34,000 Are you an experienced IT Support Analyst who enjoys providing hands-on, face-to-face support and taking ownership of technical issues through to resolution? We’re recruiting an IT Support Analyst to join … Albert Dock, Liverpool Hybrid working: 3 days per week in the office Hours: Monday to Friday, 9:30am - 5:30pm 1st and 2nd line support environment What’s on offer: Hybrid working with a great Liverpool waterfront location Exposure to a broad Microsoft technology environment Opportunity to support ...

Application Support Analyst Chorley Hybrid Working Application Support | SQL Databases | Deployment | Configuration | Software Support Are you a proactive and customer-focused Application Support Analyst looking to join a dynamic technical services team? This advanced solutions provider, based in Chorley, is seeking a motivated individual … support critical business systems for their clients. With a hybrid working model, you'll enjoy the flexibility of working remotely several days a week. Key Responsibilities: Provide application support for critical business systems to business customers. Deploy and configure software applications to meet customer needs, ensuring error-free ...

Support Analyst - Microsoft 365, Windows 11, Active Directory Liverpool - Hybrid, minimum three days per week in the office A well-established international professional-services organisation is looking for an IT Support Analyst to join its Liverpool-based IT Services team. You will provide high-quality technical … support to users across the UK, working across telephone, email, walk-up and deskside channels. This is an excellent opportunity for an established support analyst who enjoys taking ownership of issues, working directly with users and developing within a busy corporate IT environment. Key responsibilities: Provide telephone ...

Technical Support Analyst - Hull - up to £32,000 plus benefits Join a global IT team where every day is different! You'll join a busy global IT environment supporting users, systems, and infrastructure across multiple sites. This is a hands-on role where you'll troubleshoot issues, support core services, and help keep business-critical systems running smoothly. What you'll do Provide 1st/2nd line support for Windows devices, servers, printers, and networks Manage incidents and requests via ITIL ticketing systems Support Active Directory and Microsoft 365 (Exchange, SharePoint, OneDrive, Azure) Troubleshoot basic ...

continuous improvement. At Gleeson Homes, we're passionate about Building Homes. Changing Lives. As we continue to grow, we're looking for an Application Support Analyst to join our Business Analysis team and play a vital role in supporting the systems that keep our business running smoothly. This … traditional support role. You'll be at the heart of our operation, working closely with colleagues across the business to solve problems, improve processes, and help shape future system enhancements. You'll gain exposure to business analysis activities, ERP systems, cloud applications, and change projects, making this an excellent ...

Software Support Analyst - Financial Services/SQL/SaaS Location: Blackburn Salary: £35,000-£38,000 We're recruiting an L2 Software Support Analyst to take ownership of complex application issues and work closely with customers, developers and QA teams to get them resolved. Previous experience … collaboration and people who are looking to build something long term. What you'll be doing Investigating and resolving second-line software and application support tickets Running approved SQL scripts and making basic database amendments Using RDP to access client environments and diagnose issues Reproducing reported problems and identifying ...

Application Support Analyst (Data Ops) Chorley (Hybrid Working) Salary: Up to £41k + Benefits An exciting opportunity has arisen for an experienced Application Support Analyst to join a growing software and services organisation operating within the UK utilities sector. This role offers the chance to work … within a collaborative Service Operations team, supporting critical billing and CRM platforms used by energy suppliers across the UK. Key Responsibilities Provide second-line support for billing and CRM system incidents and service requests. Perform complex data corrections and bulk updates using SQL and internal support tools. Escalate ...

Support Analyst Newcastle-under-Lyme (ST5) Permanent £28,000 - £32,000 DOE Looking to take the next step in your IT career? We're excited to be partnering with a well-established and growing organisation that is investing heavily in its technology function. As part of their continued … expansion, they're seeking a proactive and customer-focused IT Support Analyst to join their team. This is an excellent opportunity to become a key member of a supportive IT department, where you'll play a vital role in ensuring colleagues across the business receive exceptional technical support. ...

Support Analyst Location - Birchwood (office based initially then hybrid) Company - Growing IT Consultancy Why - fast personal growth and development The company are an IT Consultancy who provide secure and reliable hosting solutions for customers on private cloud. They are committed to delivering customised solutions using modern technology … performing initial diagnosis and applying fixes or where a solution is not available escalation to the 2nd line. The role also includes answering technical support phone calls and carrying out change requests on behalf of customers. You’ll need to triage high priority issues and provide directions/solutions ...

Junior Application Support Analyst | £25,000 - £30,000 + Benefits | Liverpool On Site The Opportunity We're working with a growing consumer business that's investing heavily in its technology function and looking to appoint a Junior Application Support Analyst. This is an excellent opportunity for someone … with 1-2 years' experience to develop their career within Application Support and Business Systems. You'll work across a range of core business applications, supporting day-to-day operations while gaining exposure to system enhancements, integrations and technology projects. If you're looking to build your technical knowledge ...

Software Support Analyst - Financial Services/SQL/SaaS Location: BlackburnSalary: 35,000-38,000 We're recruiting an L2 Software Support Analyst to take ownership of complex application issues and work closely with customers, developers and QA teams to get them resolved.Previous experience working within … collaboration and people who are looking to build something long term. What you'll be doing Investigating and resolving second-line software and application support ticketsRunning approved SQL scripts and making basic database amendmentsUsing RDP to access client environments and diagnose issuesReproducing reported problems and identifying potential defectsWorking directly ...

Customer Service Operations Support Analyst Location: Newcastle upon Tyne, NE27 0QW Contract: Fixed-term (1 July 2026 - 30 June 2027) Hours: 37.5 hours per week - Monday to friday Pay Rate: £15.00 - £19.74 per hour (depending on experience) About the Role We are looking for a highly organised … detail-oriented Customer Service Operations Support Analyst to join our Customer Service Operations team. This role sits within a multi-skilled environment and requires a proactive individual with strong problem-solving abilities and a high degree of initiative. You will play a key role in supporting operational processes ...

effectively monitor and maintain the bank’s critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations. AccountabilitiesProvision of technical support for the service management function to resolve more complex issues for a specific client of group of clients. Develop the support model … fixing or replacing faulty hardware components, reinstalling software, or applying configuration changes.Automation, monitoring enhancements, capacity management, resiliency, business continuity management, front office specific support and stakeholder management.Identification and remediation or raising, through appropriate process, of potential service impacting risks and issues.Proactively assess support activities implementing automations where appropriate ...

Product Support Analyst Join a fast-growing SaaS business helping organisations strengthen their cyber security awareness through smart technology, training and analytics. You’ll play a key role in delivering a brilliant customer experience, solving technical issues and supporting a product used by a rapidly growing customer base. … depending on experience Industry: Cyber Security/SaaS What You’ll Be Doing: Act as the first point of contact for customers needing product support across phone and email. Diagnose and resolve technical queries quickly, with a strong focus on achieving high first-line resolution rates. Take ownership ...

experiences to help us achieve our goal of making communications work for everyone.About the TeamYou’ll be joining our friendly and dedicated Local TechHub Support Team, who are passionate about delivering a first-class face-to-face ICT support experience. Working collaboratively with our trusted outsourcing partner … provide hands-on support for hardware, software, audio visual, and telephony services to over 2,000 colleagues across Ofcom’s London headquarters and seven regional offices. We take pride in creating a welcoming environment where every team member is valued, supported, and empowered to make a real difference. Purpose ...

looking for a highly capable VIP IT Support Analyst to deliver a premium, 'white-glove' IT experience to senior stakeholders and business leaders. This is a hands-on, highly visible role , combining Service Desk, onsite and field support across Warrington and nearby locations. What … Provide high-touch IT support to VIP and executive users Own and resolve incidents end-to-end across L1-L3 support Deliver onsite support for devices, M365, collaboration tools, AV and meeting rooms Support business-critical meetings, events and senior stakeholder needs Manage tickets via ServiceNow ...

Description IT Support Analyst – Fully Remote Location: Fully Remote – UK Based Salary: £28,000–£36,000, depending on experience Hours: Monday–Friday The Opportunity FindCore are thrilled to be assisting a well-established and growing business with the recruitment of an IT Support Analyst. This … supportive technical team, providing remote assistance to users and helping ensure systems, software and equipment operate effectively. Key Responsibilities Provide first-line technical support to users by telephone, email and remote-access tools Log, manage and update support tickets accurately Set up user accounts, devices and system access ...

Description IT Support Analyst – Fully Remote Location: Fully Remote – UK Based Salary: £28,000–£36,000, depending on experience Hours: Monday–Friday The Opportunity FindCore are thrilled to be assisting a well-established and growing business with the recruitment of an IT Support Analyst. This … supportive technical team, providing remote assistance to users and helping ensure systems, software and equipment operate effectively. Key Responsibilities Provide first-line technical support to users by telephone, email and remote-access tools Log, manage and update support tickets accurately Set up user accounts, devices and system access ...

Line Support Analyst A fixed term of 12 months, with a possibility of becoming full time. Salary: £30,000 5 Days on site in Blackpool Start date: beginning September 2026 To act as a point of escalation of any technical issues which cannot be resolved … multi-vendor environment on complex infrastructure advantageous. Demonstrable experience negotiating difficult situations to a successful conclusion. Proven experience in a 2nd line IT support role within a Desk Side environment and understand ITIL best practice Strong technical knowledge of Windows OS, Microsoft 365, Active Directory, Azure. Understanding of basic ...

Title: 2nd Line support Analyst Location: Wakefield Duration: 3 months Overview The team provides IT support across three sites and is looking to engage two contractors on an initial 3-month contract . Candidates with experience in a Processing Centre, distribution, warehouse, or logistics environment would … highly desirable. Understanding the risks working in a warehouse environment. The roles will primarily focus on BAU (Business as Usual) support activities , although there may be opportunities to support project work. Key Behaviours Candidates should demonstrate: Strong teamworking skills A positive attitude A friendly and professional approach Good ...

Service Desk Analyst About the Role We're looking for a customer-focused IT Service Desk Analyst to join our busy and fast-paced IT team. As the first point of contact for over 1,600 users, you'll provide high-quality 1st line support, ensuring … previous IT Service Desk experience who enjoys troubleshooting technical issues and working with a wide range of technologies. Key Responsibilities Provide 1st line technical support for Windows 11 devices, Microsoft 365, Outlook, Teams and iOS devices via phone, service portal and face-to-face. Diagnose and resolve user issues ...