Support Analyst Jobs in the North of England

Support Analyst
England > North of England

The median Support Analyst salary in the North of England is £28,500 per year, according to job vacancies posted during the 6 months leading to 16 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
16 May 2025
Same period 2024 Same period 2023
Rank 188 174 227
Rank change year-on-year -14 +53 -10
Permanent jobs requiring a Support Analyst 166 246 226
As % of all permanent jobs advertised in the North of England 1.43% 1.40% 1.33%
As % of the Job Titles category 1.55% 1.48% 1.48%
Number of salaries quoted 163 199 198
10th Percentile £21,250 £23,400 £22,500
25th Percentile £24,500 £26,250 £25,563
Median annual salary (50th Percentile) £28,500 £31,500 £33,750
Median % change year-on-year -9.52% -6.67% +12.50%
75th Percentile £37,500 £43,750 £43,750
90th Percentile £43,602 £48,750 £52,500
England median annual salary £35,000 £35,000 £34,200
% change year-on-year - +2.34% +5.23%

All Permanent IT Job Vacancies
North of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North of England with a recognized job title 10,709 16,656 15,224
% of permanent jobs with a recognized job title 92.10% 94.98% 89.50%
Number of salaries quoted 5,748 12,889 8,062
10th Percentile £25,750 £27,250 £30,500
25th Percentile £38,750 £36,250 £39,544
Median annual salary (50th Percentile) £50,055 £50,000 £53,500
Median % change year-on-year +0.11% -6.54% +7.00%
75th Percentile £62,500 £65,000 £69,649
90th Percentile £77,500 £78,750 £81,250
England median annual salary £57,000 £53,500 £60,800
% change year-on-year +6.54% -12.01% +1.33%

Support Analyst
Job Vacancy Trend in the North of England

Job postings that featured Support Analyst in the job title as a proportion of all IT jobs advertised in the North of England.

Job vacancy trend for Support Analyst in the North of England

Support Analyst
Salary Trend in the North of England

3-month moving average salary quoted in jobs citing Support Analyst in the North of England.

Salary trend for Support Analyst in the North of England

Support Analyst
Salary Histogram in the North of England

Salary distribution for jobs citing Support Analyst in the North of England over the 6 months to 16 May 2025.

Salary histogram for Support Analyst in the North of England

Support Analyst
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the North of England region over the 6 months to 16 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Yorkshire +46 82 £28,500 -9.52% 15
North West -64 68 £32,750 +0.77% 28
North East +55 16 £29,500 -3.28% 4
Support Analyst
England

Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in the North of England

For the 6 months to 16 May 2025, Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North of England region featuring Support Analyst in the job title.

1 73 (43.98%) Social Skills
2 72 (43.37%) Windows
3 54 (32.53%) Active Directory
3 54 (32.53%) Microsoft 365
4 53 (31.93%) Problem-Solving
5 49 (29.52%) Microsoft
6 47 (28.31%) SQL
7 44 (26.51%) Law
8 36 (21.69%) Windows Server
9 29 (17.47%) Linux
10 28 (16.87%) Manufacturing
11 27 (16.27%) SharePoint
12 26 (15.66%) Cisco
12 26 (15.66%) ITSM
12 26 (15.66%) Windows 10
13 25 (15.06%) Root Cause Analysis
13 25 (15.06%) SLA
14 23 (13.86%) Incident Management
14 23 (13.86%) Degree
14 23 (13.86%) Analytical Skills
15 22 (13.25%) ITIL
16 21 (12.65%) Service Delivery
17 20 (12.05%) Agile
17 20 (12.05%) Microsoft Office
17 20 (12.05%) Customer Service
18 19 (11.45%) Confluence
18 19 (11.45%) VoIP
18 19 (11.45%) Retail
18 19 (11.45%) JIRA
18 19 (11.45%) Finance

Support Analyst Skill Set
Co-occurring Skills and Capabilities in the North of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 27 (16.27%) SharePoint
2 19 (11.45%) Confluence
3 10 (6.02%) Microsoft Exchange
4 2 (1.20%) IIS
Applications
1 20 (12.05%) Microsoft Office
2 4 (2.41%) Microsoft Excel
Business Applications
1 5 (3.01%) Dynamics AX
1 5 (3.01%) SAP S/4HANA
2 1 (0.60%) Dynamics CRM
Cloud Services
1 54 (32.53%) Microsoft 365
2 16 (9.64%) Azure
3 8 (4.82%) Microsoft Copilot
3 8 (4.82%) Power Platform
4 5 (3.01%) Boomi
4 5 (3.01%) OneDrive
4 5 (3.01%) Salesforce Commerce Cloud
4 5 (3.01%) SAP Commerce Cloud
5 2 (1.20%) AWS
5 2 (1.20%) Entra ID
6 1 (0.60%) Azure Stack
6 1 (0.60%) Dynamics 365
6 1 (0.60%) SaaS
Communications & Networking
1 19 (11.45%) VoIP
2 17 (10.24%) Cisco IOS
2 17 (10.24%) Firewall
3 11 (6.63%) LAN
4 10 (6.02%) WAN
5 9 (5.42%) Wireless
6 8 (4.82%) DHCP
6 8 (4.82%) DNS
7 7 (4.22%) VPN
8 3 (1.81%) SAN
9 1 (0.60%) PBX
9 1 (0.60%) Remote Desktop
9 1 (0.60%) TCP/IP
Database & Business Intelligence
1 9 (5.42%) SQL Server
2 8 (4.82%) Power BI
3 6 (3.61%) SQL Server Reporting Services
4 5 (3.01%) SQL Server Integration Services
5 1 (0.60%) Amazon RDS
5 1 (0.60%) Power Query
5 1 (0.60%) Tableau
Development Applications
1 19 (11.45%) JIRA
2 1 (0.60%) SQL Server Management Studio (SSMS)
General
1 73 (43.98%) Social Skills
2 44 (26.51%) Law
3 28 (16.87%) Manufacturing
4 23 (13.86%) Analytical Skills
5 19 (11.45%) Finance
5 19 (11.45%) Retail
6 12 (7.23%) Pharmaceutical
7 11 (6.63%) Telecoms
8 9 (5.42%) Inclusion and Diversity
9 6 (3.61%) Documentation Skills
10 5 (3.01%) Organisational Skills
11 3 (1.81%) Public Sector
12 2 (1.20%) Banking
12 2 (1.20%) Legal
13 1 (0.60%) Advertising
13 1 (0.60%) Agriculture
13 1 (0.60%) Marketing
Libraries, Frameworks & Software Standards
1 5 (3.01%) EDI
2 1 (0.60%) Oracle Fusion
Miscellaneous
1 11 (6.63%) EPoS
1 11 (6.63%) Onboarding
2 10 (6.02%) Self-Motivation
3 9 (5.42%) Manufacturing Execution System
4 8 (4.82%) FMCG
5 3 (1.81%) Life Science
6 2 (1.20%) Driving Licence
6 2 (1.20%) Management Information System
6 2 (1.20%) NHS
7 1 (0.60%) Data Protection Act
7 1 (0.60%) Educational Technology
7 1 (0.60%) IVR
7 1 (0.60%) Renewable Energy
7 1 (0.60%) Video Conferencing
Operating Systems
1 72 (43.37%) Windows
2 36 (21.69%) Windows Server
3 29 (17.47%) Linux
4 26 (15.66%) Windows 10
5 17 (10.24%) Mac OS X
6 8 (4.82%) Windows Server 2019
7 5 (3.01%) Windows 7
7 5 (3.01%) Windows 8
8 2 (1.20%) Mac OS
8 2 (1.20%) Windows Server 2008
8 2 (1.20%) Windows Server 2012
9 1 (0.60%) Windows Server 2016
Processes & Methodologies
1 53 (31.93%) Problem-Solving
2 26 (15.66%) ITSM
3 25 (15.06%) Root Cause Analysis
4 23 (13.86%) Incident Management
5 22 (13.25%) ITIL
6 21 (12.65%) Service Delivery
7 20 (12.05%) Agile
7 20 (12.05%) Customer Service
8 18 (10.84%) CRM
8 18 (10.84%) ERP
9 13 (7.83%) Cybersecurity
10 12 (7.23%) Continuous Improvement
11 11 (6.63%) Customer-Centricity
11 11 (6.63%) Time Management
12 9 (5.42%) Asset Management
12 9 (5.42%) Business Intelligence
12 9 (5.42%) Computer Science
12 9 (5.42%) Translating Business Requirements
12 9 (5.42%) Validation
13 8 (4.82%) Problem Management
Programming Languages
1 47 (28.31%) SQL
2 17 (10.24%) Python
3 9 (5.42%) C-shell
3 9 (5.42%) Korn
3 9 (5.42%) Shell Script
4 7 (4.22%) PL/SQL
5 2 (1.20%) JavaScript
5 2 (1.20%) VB
6 1 (0.60%) PowerShell
6 1 (0.60%) T-SQL
Qualifications
1 23 (13.86%) Degree
2 13 (7.83%) Microsoft Certification
3 10 (6.02%) Cisco Certification
4 9 (5.42%) Computer Science Degree
4 9 (5.42%) PhD
5 8 (4.82%) CCNP
5 8 (4.82%) MCSA
6 5 (3.01%) A+ Certification
7 3 (1.81%) ITIL Certification
8 2 (1.20%) CCNA
8 2 (1.20%) DBS Check
8 2 (1.20%) ITIL Foundation Certificate
8 2 (1.20%) MOS
9 1 (0.60%) BPSS Clearance
Quality Assurance & Compliance
1 25 (15.06%) SLA
2 5 (3.01%) Cyber Essentials
3 2 (1.20%) Data Quality
3 2 (1.20%) QA
System Software
1 54 (32.53%) Active Directory
2 5 (3.01%) VMware Infrastructure
3 1 (0.60%) Virtual Desktop
Systems Management
1 13 (7.83%) Microsoft Intune
2 2 (1.20%) Active Directory Federation Services
2 2 (1.20%) SCCM
Vendors
1 49 (29.52%) Microsoft
2 26 (15.66%) Cisco
3 11 (6.63%) Oracle
4 10 (6.02%) VMware
5 7 (4.22%) SAP
6 6 (3.61%) Citrix
7 5 (3.01%) Dell
8 2 (1.20%) ServiceNow
9 1 (0.60%) Atlassian
9 1 (0.60%) HubSpot
9 1 (0.60%) Intapp
9 1 (0.60%) Salesforce