Support Manager - 2nd Line
- Hiring Organisation
- Som3
- Location
- Wakefield, West Yorkshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £40000 - £45000/annum
Technical Support Manager - 2nd Line £40 - 45k 3 days in the office Due to growth, a Technical Support Manager is needed to own the 2nd line service desk function, from higher level technical input to managing a team of 5 Team Leaders responsible for 40 engineers. … Working along side the 1st and 3rd line Support Managers and their teams, you will lead and develop the 2nd line Teams, driving accountability, consistency, and performance, while maintaining clear ownership and control of escalated support and service delivery Coming from a technical background yourself, you will ...