8 of 8 Permanent Support Team Leader Jobs in the North of England

Technical Support Team Leader Deeside £28K + Pension, Bonus and private healthcare A Technical Support Team Leader is required for our Telecoms client who are based in Deeside. Main Purpose Overseeing the daily operations, ensuring efficient resolution of customer cases … successful candidate will provide leadership, maintain operational standards, and act as the key point for troubleshooting and decision-making. You will guide the team, address technical challenges, and optimise workflows to enhance efficiency and service delivery. Additionally, you will handle complex cases and escalations, ensuring smooth order fulfilment … will drive continuous improvements and will maintain a high-performance team. Responsibilities * Manage the overall workflow and priorities of the provisioning department. * Monitor team performance and provide coaching or support as needed. * Ensure adherence to company standards, policies, and service-level agreements. * Oversee the day-to More ❯

Support Team Leader/Service Manager Learning Disabilities & Autism 5 bed - Supported Living Scarborough, United Kingdom Salary: £28'000 - £32'000 Hours - 24 hours off rota, 16 hours on rota (including sleeps 1-2 per month) This is a 6 bed service for adults with … service is 2 separate cottages, with 1 female living in each. Staff team across both services totals 16 Experience in being a Leader, not just a manager. As the Support Team Leader/Service Manager, you will play a pivotal role in … overseeing the service . You will lead a team of support staff, ensuring the highest standards of care and support are delivered consistently across all sites. Your responsibilities will include staff management, training, compliance, and ensuring the well-being and development of individuals with More ❯

Sales Support Team Leader £30,773 + OTE £9,000 + Benefits Location: Newcastle | 12 Months Fixed term, Full-Time Are you an experienced team leader who thrives in a fast-paced, people-first environment? Do you have a passion for driving … Fantastic culture toorecently scored a 9.3/10 for recommendation as a great place to work! As Sales Support Team Leader , youll be responsible for leading a team of 710, driving both performance and process improvements. Youll spend roughly 70% of your time … on leadership and 30% managing your own workloadcovering everything from utility registrations to frontline customer service. What you'll be doing: Leading your team to deliver exceptional service across both B2B and B2C customer bases Managing daily performance, KPIs, and task allocation Coaching, training, and developing your team More ❯

Technical Support Team Leader Deeside £28K + Pension, Bonus and private healthcare A Technical Support Team Leader is required for our Telecoms client who are based in Deeside. Main Purpose Overseeing the daily operations, ensuring efficient resolution of customer cases More ❯

Job Description Sales Support Team Leader £30,773 + OTE £9,000 + Benefits Location: Newcastle | 12 Months Fixed term, Full-Time Are you an experienced team leader who thrives in a fast-paced, people-first environment? Do you have a passion More ❯

Job Title: Customer Support Team Lead Location: Manchester (Onsite) Job Type: Full-Time Our SaaS client is looking for a Customer Support Team Lead to manage and enhance customer service operations. This … role is pivotal in ensuring an efficient and professional support experience, handling inquiries, overseeing escalations, and maintaining service quality. Responsibilities: Lead and support the Customer Support team, ensuring high-quality service delivery Act as the first point of contact for customer inquiries … via Freshdesk, web chat, and phone Oversee escalations and collaborate with resolver groups to resolve complex cases Support testing of new product releases, managing tickets and backlog proactively Provide feedback to Product and Development teams, ensuring customer needs are addressed Requirements: 3–5 years' experience in a customer More ❯

Job Title: Customer Support Team Lead Location: Manchester (Onsite) Job Type: Full-Time Our SaaS client is looking for a Customer Support Team Lead to manage and enhance customer service operations. This … role is pivotal in ensuring an efficient and professional support experience, handling inquiries, overseeing escalations, and maintaining service quality. Responsibilities: Lead and support the Customer Support team, ensuring high-quality service delivery Act as the first point of contact for customer inquiries … via Freshdesk, web chat, and phone Oversee escalations and collaborate with resolver groups to resolve complex cases Support testing of new product releases, managing tickets and backlog proactively Provide feedback to Product and Development teams, ensuring customer needs are addressed Requirements: 3–5 years' experience in a customer More ❯

Job Title: IT and Network Support Team Lead Location: Warrington Salary: £45,000 to £50,000 Benefits: Car Allowance, Pension Excellent opportunity to join and lead the IT support team of a very well-established and expanding company based in Warrington. They … have a highly successful, rapidly growing presence and a reputation for excellent quality and service which the IT team also adhere to when delivering support to their users over multiple sites in the UK. The role will be based in the office four days a week … with one day at home. The Role Based in Warrington, you will be tasked with leading the current team of 5 people who cover their 2nd line support, including networking throubleshooting particularly in Cisco Meraki. We expect this to be a hands-on role with you More ❯