9 of 9 Permanent Customer Service Jobs in Northampton

Are you looking for a fun role which will enhance your customer service and sales skills? Are you a graduate or school leaver with an enthusiastic approach looking for an exciting and stimulating career? Are you in retail, hospitality, customer service or something similar and looking for a new exciting results driven challenge with progression and More ❯

multiple priorities, resolve complex issues, and ensure IT services run smoothly in an environment where every second counts. Key Responsibilities Deliver technical support and solutions across the full ITIL service lifecycle Support both operational and project-based tasks, meeting demanding SLAs and deadlines Provide exceptional customer service and guidance to colleagues and stakeholders Maintain strong communication with … internal teams and third parties Identify and drive service improvements and process enhancements Provide out-of-hours and trackside support on a rota basis What We’re Looking For Proven experience in an IT Support or Service Desk environment Strong technical knowledge and a customer-focused mindset Excellent communication skills and attention to detail A proactive, flexible More ❯

Fi, VPN and Backup Setup and troubleshooting printer/faxes/copiers/RF guns or phone equipment in offices. Tracking work tickets on ITIL based ticketing system like Service Now. Troubleshooting network connectivity issues and diagnosing and solving hardware/software issues. Performs repairs on computers, laptops, printers and any other authorized peripheral equipment Coordinates with IT vendors … and ensures the site is up an running. Drives critical issues at site with larger HCL team ensuring timely resolution with least downtime at site. Improves and maintains customer and employee satisfaction Performing asset inventory activities as needed Create documentation for processes and procedures of day-to-day work. Creating KB articles. Break-fix, troubleshoot and resolve software issues … Reimaging computers/hard drives/etc. Providing frontline customer Support, including hardware and software troubleshooting and diagnosis. Required Skills/Qualifications: Minimum 7yrs hands on dedicated experience as deskside/Onsite support/local IT engineer Strong Microsoft Operating System installation (Win10/MAC OS X) and troubleshooting skills. Strong Experience in Providing Hands & feet Support for Network More ❯

Company Description Warrens offer a comprehensive logistics and warehousing service, primarily focused on the needs of major retailers and bakeries. At Culina Group we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive A place where you're valued, challenged, and inspired! Job Description Our Crick site have an … supporting the Warehouse and Customer. Working hours: Any 5 in 7 days, 8am-5pm. Salary: £29,155 per annum. Key Duties of a Stock and Systems Administrator: Maintain existing customer relationships with regards to the processing of customer orders, forms and quotes. Respond to a wide range of customer queries promptly, providing solutions where possible or escalating … to Operations Supervisor as required. Ensure customer & supplier information is kept up to date on the WMS system. Communicating with customers via a variety of channels, including phone, email in an appropriate, professional manner. Liaising with relevant departments internal/external. Update internal WMS system with account changes and notes. Cross-checking supplier activity against bookings. Liaise with suppliers More ❯

Microsoft 365 (Outlook, Teams, OneDrive, SharePoint). Manage user accounts and access rights in Active Directory. Perform routine server administration tasks, including patching and backups. Handle incident, problem, and service requests via ticketing systems (ServiceNow, Remedy, or similar). Support network devices (routers, switches, firewalls) at a hands-and-feet level. Troubleshoot POS systems, barcode scanners, receipt printers, and … fundamentals (TCP/IP, DNS, DHCP, VPN). Skilled in hardware troubleshooting (desktops, laptops, printers, retail peripherals). Familiarity with remote support tools and ticketing systems. Excellent communication and customer service skills, particularly in retail IT support. Fluent in English; local language knowledge is a plus. More ❯

setup, migrations, and administration Assisting with website configuration and monitoring Maintaining accurate support documentation and technical logs Liaising with clients to provide updates and ensure a high level of service What We're Looking For Previous IT Support/Helpdesk experience (1st or 2nd line) Understanding of DNS, domains, and email administration Familiarity with Windows desktop/server environments … Knowledge of web hosting platforms or WordPress (desirable but not essential) Strong customer service and communication skills A proactive problem-solver with attention to detail Training & Development Full training on company systems and processes Opportunities to expand into web, hosting, and infrastructure technologies Ongoing support for certifications and professional development Clear career progression into senior technical roles Perks More ❯

Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview: You will play a crucial role in driving … business growth by managing client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £28k basic salary, with OTE taking your total earnings … with warm leads Prepare and deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues More ❯

applications or compliance with industry standards, we deliver hose solutions that reduce risk, increase uptime, and ensure safety in critical operations. With a strong commitment to quality, innovation, and customer service, ERIKS Hose Technology is the trusted partner to industries across the UK. About the Role: Respond to technical assistance requests from customers and branches providing technical and … and deliver regular reports and insights to the leadership team for informed decision-making. Support the growth of the e-commerce channel, driving strategies to enhance its development and customer use. Spearhead marketing initiatives aligned with the core product offering to maximise market impact. Ensure that Health, Safety, Environment and Quality policies and standards are embedded & adhered to. Key … Private Medical Employee Only Cover (role dependent) Cycle to Work scheme Enhanced Maternity, Paternity & Adoption leave Fertility leave and support Who are we? Were ERIKS, a leading specialised industrial service provider. Our mission? Simple: to make Industry Work Better. With 170 sites across the UK and Ireland, youre never far from a supportive, inclusive team. From shop floors to More ❯

in control of their health and well-being. BASIC SALARY: £45,000 - £50,000 BENEFITS: · Company Car · Discretionary Bonus · 23 days Annual Holiday (26 days holiday after 3 years' service) · Contributory Pension (5% Company) · Cash Health Care plan with discounts on dental, optical, and more · Life Assurance x3 · Employee Discount Scheme and Employee Assistance programme. · Enhanced Sick Pay LOCATION … implement technical updates, training sessions, and advice to senior leadership. · Delivering support for IP and Telecare devices to internal & external customers. · Monitoring and resolving telecare equipment issues raised by customer services and clients. · Becoming the TEC product expert - a true technically savvy product champion. · Diagnosing and resolving connectivity and database configuration issues for monitoring platforms. · Creating and analysing telecare … and/or Laptop-based solutions and test equipment. · Knowledge of IP and telecoms · Confident communicator with the ability to deliver pre and post-sales presentations to diverse audiences. · Customer-focused, excelling in first-line support, with exceptional accuracy and attention to detail. OUR COMPANY: We are at the forefront of medical technology innovation, providing innovative solutions in telecare More ❯