3 of 3 Permanent Service Management Jobs in Northampton

acquisition At GXO, we're looking for an experienced HR Support Desk Manager to lead our People Services Support function, overseeing colleague support, case management and onboarding services. This is a unique opportunity to bring together ways of working, systems and processes across two organisations , creating a seamless, high … leave (plus bank holidays). Your benefits package includes a company sponsored pension scheme, private medical & dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. Youll also have access to our MyBenefits platform offering a variety of high street discounts ...

Service Desk Analyst *** 5 days a week on site *** Role Overview As a 1st/2nd line Support Analyst in a team of Field Engineers and Support Analysts, you will be a key player in ensuring the smooth operation of the IT systems. Based at head office in Northampton … process, including setting up new users on Microsoft 365. Monitor internal IT mailboxes and respond to colleague requests and automated alerts using the IT Service Management tool. Collaborate with third-party technology and support providers across applications, infrastructure, networking, and telephony. Maintain and update the IT SharePoint page ...

industry best practice to inform future direction Support frequent, high-quality software releases through enhanced automation coverage Lead problem investigations, root cause analysis and service improvements. What do we need from you? We're looking for an experienced technology leader with a strong background in test automation within complex … automation solutions that support large-scale digital platforms and frequent release cycles A track record of managing applications, vendors and technology roadmaps Excellent stakeholder management and communication skills Experience working within IT service management and change control frameworks Strong analytical and problem-solving abilities The ability ...