Service Management Job Trends in Northampton

Service Management
Northamptonshire > Northampton

The table below provides summary statistics and salary benchmarking for jobs advertised in Northampton requiring Service Management skills. It covers permanent job vacancies from the 6 months leading up to 14 January 2026, with comparisons to the same periods in the previous two years.

6 months to
14 Jan 2026
Same period 2025 Same period 2024
Rank 30 23 31
Rank change year-on-year -7 +8 +2
Permanent jobs citing Service Management 7 7 5
As % of all permanent jobs in Northampton 2.70% 2.93% 2.12%
As % of the Processes & Methodologies category 3.14% 3.72% 2.45%
Number of salaries quoted 4 2 5
10th Percentile £28,125 - -
25th Percentile £30,938 £23,125 £32,140
Median annual salary (50th Percentile) £35,000 £23,750 £39,000
Median % change year-on-year +47.37% -39.10% -26.42%
75th Percentile £37,500 £24,375 -
90th Percentile - - -
Northamptonshire median annual salary £35,000 £30,375 £39,000
% change year-on-year +15.23% -22.12% -20.81%

All Process & Methodology Skills
Northampton

Service Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Northampton.

Permanent vacancies with a requirement for process or methodology skills 223 188 204
As % of all permanent jobs advertised in Northampton 86.10% 78.66% 86.44%
Number of salaries quoted 149 82 181
10th Percentile £29,700 £24,175 £26,250
25th Percentile £37,500 £31,438 £36,250
Median annual salary (50th Percentile) £60,000 £50,000 £50,000
Median % change year-on-year +20.00% - +11.11%
75th Percentile £72,500 £65,000 £63,750
90th Percentile £80,000 £74,875 £70,000
Northamptonshire median annual salary £52,500 £52,500 £50,000
% change year-on-year - +5.00% +5.26%

Service Management
Job Vacancy Trend in Northampton

Historical trend showing the proportion of permanent IT job postings citing Service Management relative to all permanent IT jobs advertised in Northampton.

Service Management job vacancy trend in Northampton

Service Management
Salary Trend in Northampton

Salary distribution trend for jobs in Northampton citing Service Management.

Salary distribution trend for jobs in Northampton citing Service Management

Service Management
Co-Occurring Skills & Capabilities in Northampton by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 3 (42.86%) Microsoft Exchange
2 1 (14.29%) SharePoint
Applications
1 3 (42.86%) Microsoft Office
Business Applications
1 3 (42.86%) Dynamics CRM
Cloud Services
1 6 (85.71%) Microsoft 365
2 3 (42.86%) Azure
2 3 (42.86%) Dynamics 365
3 2 (28.57%) AWS
4 1 (14.29%) Entra ID
Communications & Networking
1 3 (42.86%) DHCP
1 3 (42.86%) DNS
1 3 (42.86%) VPN
2 2 (28.57%) LAN
2 2 (28.57%) SD-WAN
2 2 (28.57%) WAN
2 2 (28.57%) Wi-Fi
3 1 (14.29%) IP Telephony
3 1 (14.29%) Remote Desktop
General
1 6 (85.71%) Social Skills
2 3 (42.86%) Retail
3 1 (14.29%) Automotive
Job Titles
1 4 (57.14%) Analyst
1 4 (57.14%) Support Analyst
2 3 (42.86%) Applications Engineer
2 3 (42.86%) Applications Support
2 3 (42.86%) Applications Support Analyst
2 3 (42.86%) Applications Support Engineer
2 3 (42.86%) Infrastructure Analyst
2 3 (42.86%) Infrastructure Engineer
2 3 (42.86%) Infrastructure Support
2 3 (42.86%) Infrastructure Support Analyst
2 3 (42.86%) Infrastructure Support Engineer
2 3 (42.86%) Support Engineer
3 2 (28.57%) Delivery Manager
3 2 (28.57%) Service Delivery Manager
3 2 (28.57%) Service Manager
3 2 (28.57%) Technical Delivery Manager
3 2 (28.57%) Technical Manager
3 2 (28.57%) Technical Service Delivery Manager
3 2 (28.57%) Technical Services Manager
4 1 (14.29%) IT Support Analyst
Miscellaneous
1 3 (42.86%) Onboarding
Operating Systems
1 4 (57.14%) Windows
2 3 (42.86%) Mac OS
2 3 (42.86%) Windows 10
3 1 (14.29%) Windows Server
Processes & Methodologies
1 5 (71.43%) ITIL
1 5 (71.43%) Process Improvement
2 4 (57.14%) CRM
2 4 (57.14%) Cybersecurity
3 3 (42.86%) Agile
3 3 (42.86%) Client Onboarding
3 3 (42.86%) Computer Science
3 3 (42.86%) Continuous Improvement
3 3 (42.86%) Incident Management
3 3 (42.86%) Infrastructure Engineering
3 3 (42.86%) ITSM
3 3 (42.86%) Problem-Solving
3 3 (42.86%) Scrum
3 3 (42.86%) Service Delivery
4 2 (28.57%) Collaborative Culture
4 2 (28.57%) Customer Engagement
4 2 (28.57%) IT Strategy
4 2 (28.57%) Roadmaps
4 2 (28.57%) Strategic Thinking
4 2 (28.57%) Technology Roadmap
Qualifications
1 3 (42.86%) Degree
1 3 (42.86%) MCP
1 3 (42.86%) Microsoft Certification
2 1 (14.29%) DBS Check
Quality Assurance & Compliance
1 3 (42.86%) Cyber Essentials
1 3 (42.86%) Cyber Essentials PLUS
2 2 (28.57%) SLA
System Software
1 5 (71.43%) Active Directory
Systems Management
1 2 (28.57%) Autotask
Vendors
1 7 (100.00%) Microsoft
2 1 (14.29%) Freshdesk