Title: Contract 1stLineSupport Engineer Office Location: Kettering (Monday to Friday - 09:00-17:00) Duration: 1 month (with potential for rolling monthly extensions) Contract Type: Inside IR35 Key Responsibilities: Provide BAU IT support for Kettering warehouse, London office, and remote users. … Triage, diagnosis, & support service desk support calls Adhere to existing and new IT services policies and procedures. Provide end user support across multiple devices, including, but not limited to Windows 10/11 configuration and support MacOs configuration and supportmore »
Northampton, Great Houghton, Northamptonshire, United Kingdom
Ashby Computers
Ashby Computer Services LLP is seeking a talented 1stLine IT Support Technician to join our dynamic team in Northampton. As a 1stLine IT Support Technician, you will have the chance to challenge yourself, expand your skills, and deliver … accredited. Experiencing healthy growth. We specialise in outsourced IT Solutions, consistently striving to deliver exceptional service to our business partners. Key Responsibilities: Handle first-linesupport queries within defined parameters Assist in managing IT operations for our clients Ensure customer backup regimes are adhered to, recorded … users with software configuration, computer setups, and new machine installations Maintain customer system security and report issues Install and administer Office 365 Provide first-linesupport for server infrastructure Conduct remote installations of new IT equipment Required Skills: Proven experience in an IT helpdesk role Preferred more »