15 of 15 Permanent Customer Service Jobs in Northamptonshire

experienced Account Manager looking to take the next step in your career? Do you have a proven ability to grow customer accounts, develop new opportunities, and build lasting client relationships? Would you like to join a growing IT solutions provider where your expertise will directly contribute to continued success … Account Manager, you will be responsible for organically growing the client base, initiating new sales, generating quotes and proposals, and maintaining excellent customer relationships. Our client is offering a challenging and rewarding role that will give you the chance to use your experience and knowledge to help the business ...

Field Service Engineer Remote Surveillance Systems - Midlands Based, UK Wide Travel Daventry, Rugby, Northampton, Coventry, Warwick £44,000 - £48,000 Basic Salary + Vehicle + Overtime + Benefits Are you familiar with remote electronic security services? Enjoy being hands on and familiar with networking of CCTV and Access Control … systems? Hold a valid CSCS card? Keen on a role where your time will be split between customer sites around the UK and the workshop in Daventry? Our client is looking for an engineer with knowledge of remote access control and CCTV systems. Happy working outside on construction sites. ...

issues to other members in the Operations Team. The successful candidate should have: · A minimum of 1 year experience working in a busy Technical Service Desk role, ideally at an MSP · Excellent customer service and communication skills (verbal and written) · Be able to drive to site · Ability … prioritise tasks on a busy and fast paced Service Desk · Ability to work well in a team and under own initiative · Great problem-solving skills RESPONSIBILITIES Customer Service · Acting as the first point of contact via phone, email or ticket · Providing a friendly, quick and helpful experience ...

after customers to encourage repeat business. Key responsibilities Handle inbound enquiries via phone, email, and our website, responding promptly and professionally. Understand what the customer needs, recommend the right solution, and produce accurate quotations. Follow up enquiries and quotes to keep opportunities moving and close sales. Support outbound campaigns … order completion, ensuring details are correct and customers are kept informed. Work closely with colleagues to ensure smooth internal coordination and a great customer experience. What were looking for Sales and/or customer service experience (B2B). A confident, friendly, and professional communicator by phone ...

energy accounts (retaining key accounts) & to expand business opportunities across the current client base, alongside seeking repeat business deals by delivering high end & efficient customer service to all clients. This green energy sector role is a fantastic opportunity for a sales professional (BDM, KAM, NAM, Sales Executive, Sales … sales management. Managing the complete sales process from initial lead generation to contract negotiation & agreed sale Cross-Functional Collaboration. Collaborate closely with marketing, customer accounts & the wider operational teams Industry networking & representation. Networking events, exhibitions etc. Develop & deliver a business sales strategy that is focused on sustainable growth & exceptional ...

looking for a fun role which will enhance your customer service and sales skills? Are you a graduate or school leaver with an enthusiastic approach looking for an exciting and stimulating career? Are you in retail, hospitality, customer service or something similar and looking ...

academies across this region; due to continued growth and expansion they are looking to recruit an IT Technician, reporting directly to their IT Service Lead you will provide first and second-line support for incidents and service requests, including site visits, telephone calls, emails, or self-service … visits to several sites in the geographical area; on occasion further afield when required. Attend sites on a priority basis when necessary. Maintain excellent customer service when managing/communicating with colleagues who are reporting incidents or making service requests, recognising the priority of the individual ...

with the option to buy more), pension, private healthcare and a half day holiday on your birthday What youll be doing As a Customer Account Executive, youll be a key part of our customer success team, helping clients get the most out of our ATS and delivering hands … feature adoption and offer practical insights. Your impact - in this role, youll make a real difference by: Increasing adoption of key ATS features. Improving customer satisfaction and ROI. Spotting opportunities that support revenue growth. Helping shape future product development with customer feedback. What youll need to succeed Strong ...

Expertise (relating to specialist knowledge and expertise required to undertake the role) Essential: Hands on experience supporting and configuring Dynamics 365 (Sales and Customer Service modules). Solid understanding of the Microsoft Dataverse Good understanding and experience using Power Platform tools (Power Automate, Power BI, Power Pages). … Good understanding of IT support processes and service management. Strong troubleshooting skills and logical, structured approach to problem-solving. Clear written and verbal communication skills. Beneficial: Experience supporting integrations between Dynamics 365 and other business platforms. Experienced in managing deployment pipelines Familiarity with data governance, access control, and compliance ...

customers. This will include supporting our customers with requests and incidents remotely. Additionally, you will be a point of contact for the main Service Desk Team supporting our workshop, Field, 2nd line & 3rd line teams during day-to-day operation. Working as part of a team of seven … swiftly handle incoming calls to the Service Desk, effectively prioritising tickets to ensure technical queries are resolved quickly and customers remain satisfied. Job Role Responsibilities Handling escalated service requests Manage all technical cases effectively, ensuring clients are kept up to date with progress Supporting the Technical Team Ensuring ...

Azure, Active Directory, Intune Veeam, VMware, Hyper-V Familiarity with IT Asset Management tools and processes Solid understanding of networking fundamentals Excellent communication and customer service skills Strong organisational and task management ability Confident challenging processes and proposing improvements Proactive, driven, and motivated to continuously improve Desirable Exposure ...

Solid understanding of enterprise backup, replication, business continuity, and disaster recovery solutions. Strong project management skills and a sound understanding of Helpdesk operations and customer service principles. Allstaff Recruitment are an Independent Recruitment Specialist based in Bedfordshire who work on behalf of companies across Bedford, Milton Keynes ...

issues into the support ticketing system Collaborate with the support team to write and update technical knowledge base articles Help manage escalations and support customer service through the account management team. What are we looking for? Eager to develop technical skills in a high-demand industry. Comfortable working ...

learn how businesses actually buy, and you become the person who opens doors for major companies. We work with technology, engineering and professional service firms across the UK, helping them win new clients and identify real opportunities. Your job is to speak to decision-makers, understand their plans … moving day to repetitive admin work Want a genuine career path into sales/account management This role suits people from: retail, hospitality, sport, customer service, graduates, or anyone who enjoys people and challenge. What you get £25,000 £27,000 basic salary Uncapped bonus Clear progression into ...

project tools is a bonus, but full training is provided Experience with content management systems (e.g., WordPress) is a plus Any experience in admin, customer service, education, or a creative/digital environment would be beneficial Entry requirements: Level 3 Qualification (Apprenticeship/A Levels/BTEC etc. ...