24 of 24 Permanent Customer Service Jobs in Northamptonshire

Sales & Customer Service Executive Office-Based Hours: Monday to Friday, 9:00am5:00pm (Slightly reduced hours may be considered for the right candidate, provided they are worked across Monday to Friday) Holiday: 20 days + bank holidays Free parking and smart-casual dress code About Pager Call Systems … provides on-site communication systems to businesses across the UK and Europe. Our products help organisations improve communication, response times and day-to-day service across sectors including hospitality, healthcare, retail, leisure and other busy working environments. We focus on practical technology, reliable service and straightforward customer ...

Customer Experience - German speaking Permanent Full-time hours - work from home Fridays 30,000 plus bonus Do you enjoy working with technical products and international customers? Are you experienced in providing exceptional B2B customer service? Are you a fluent German speaker? If this sounds like … This role offers an excellent opportunity for you to join a company that is forward thinking and focused on its people. As Customer Experience Coordinator , our client is looking for someone who has exceptional customer service and internal sales skills, due to expansion within the business. Fluent ...

sales support role. We are seeking someone who wants ownership, accountability and the opportunity to directly influence revenue growth while delivering an exceptional customer experience. About the Role As Sales Executive, you will be responsible for converting inbound enquiries and allocated leads into measurable commercial outcomes while managing … sales progression Identify upsell and cross-sell opportunities Support revenue growth through strong pipeline management Maintain ownership of allocated accounts and opportunities Customer & Account Management Act as first point of contact for customer enquiries via phone, email and web channels Build strong working relationships with education and local ...

Customer Experience - Italian speaking Permanent Full-time hours - work from home Fridays £28,000-£30,000 plus bonus Do you enjoy working with technical products and international customers? Are you experienced in providing exceptional B2B customer service? Are you a fluent Italian speaker? If this sounds like … This role offers an excellent opportunity for you to join a company that is forward thinking and focused on its people. As Customer Experience Coordinator , our client is looking for someone who has exceptional customer service and internal sales skills, due to expansion within the business. Fluent ...

Engineer to join their UK technical support team. Working with cutting-edge automated machinery, you'll provide remote technical support to customers and field service engineers, using your electrical, mechanical and software knowledge to diagnose faults, resolve technical issues and deliver first-class customer service in a varied role where no two days are the same. Technical Support Engineer Responsibilities Provide remote technical support to customers and field service engineers. Diagnose mechanical, electrical, CNC and software-related faults. Support customers via telephone, email and remote diagnostic systems. Analyse machine alarms and identify effective ...

Line Service Desk Engineer Northampton As a 3rd Line Engineer, you will be responsible for providing 3rd line support to Bechtle customers ensuring that incidents, service requests, and updates are logged and processed quickly. You will work closely as a point of escalation for 1st and 2nd Line … ensuring strong communication is maintained throughout. Job Role Responsibilities User Support and advice: 20% Provide 3rd line technical support to customers.Provide high standard of customer service, ensuring that incidents, service requests, and updates from customers are logged and processed quickly and the customer is provided with ...

Line Service Desk Engineer Location Northampton (Hybrid) Salary up to £55K As a 3rd Line Engineer, you will be responsible for providing 3rd line support to Bechtle customers ensuring that incidents, service requests, and updates are logged and processed quickly. You will work closely as a point … Line support, ensuring strong communication is maintained throughout. User Support and advice: 20% Provide 3rd line technical support to customers. Provide high standard of customer service, ensuring that incidents, service requests, and updates from customers are logged and processed quickly and the customer is provided with ...

customer-focused professional who thrives in a fast-paced transport environment? Do you enjoy managing data, communicating with stakeholders and solving problems in real time Are you confident balancing multiple priorities while delivering excellent service to customers? Here at GXO, we’re recruiting for a Customer Service …/4 off shift pattern (06:00 – 18:00) on-site , where you’ll play a key role in monitoring performance, supporting customer relationships and ensuring smooth communication across the transport network. Pay, benefits and more: We’re offering a salary of £28,393 , along with 23 days annual ...

Line Engineer, you will be responsible for providing 3rd line support to Bechtle customers ensuring that incidents, service requests and updates are logged and processed quickly. You will work closely as a point of escalation for 1 st and 2 nd Line support, ensuring strong communication is maintained throughout. … Role Responsibilities Provide 3rd line technical support to customers. Provide high standard of customer service, ensuring that incidents, service requests and updates from customers are logged and processed quickly and the customer is provided with regular progress updates. Escalate incidents to service team leaders ...

users across multiple sites.Investigate, troubleshoot, and resolve complex hardware, software, server, network, and infrastructure issues.Act as the primary technical escalation point for the Service Desk team.Administer and support Microsoft 365 services, Azure AD/Entra ID, Windows Server, Active Directory, DNS, DHCP, and Group Policy.Configure, maintain, and troubleshoot networking … accurate technical documentation, knowledge base articles, network diagrams, and operational procedures.Support backup, disaster recovery, and business continuity solutions.Liaise with third-party vendors and managed service providers where required.Ensure compliance with IT security policies, industry best practices, and regulatory requirements.Mentor and provide technical guidance to junior IT engineers and Service ...

Line Support Engineer Location: Northampton Job Type: Full-time, Permanent The Role Our client is a well-established Managed Service Provider looking to expand their technical support team with an experienced 2nd Line Support Technician. You'll provide 2nd line technical support across IT systems, telephony, networking, and connectivity … efficient and effective support. You'll also work closely with 1st and 3rd line teams to resolve more complex issues and help improve overall service delivery. Key Responsibilities Manage and resolve day-to-day 2nd line support tickets. Troubleshoot hardware, software, network, and Microsoft-related issues. Support and maintain ...

seeking a Helpdesk Infrastructure Engineer to join their friendly and highly skilled technical team. This is an exciting opportunity to work across a diverse customer base, supporting a wide range of technologies while developing your expertise in cloud infrastructure, networking, Microsoft technologies and virtualisation. As a Helpdesk Infrastructure Engineer … business customers, resolving infrastructure and network issues via telephone, email and remote access tools. You'll play a key role in delivering exceptional customer service while ensuring systems remain secure, reliable and performing at their best. Responsibilities Providing 2nd/3rd line technical support to customers. Diagnosing ...

sustainable paper and packaging. Our focus is on the health and safety of our employees, the well-being of our communities, and delivering exceptional service to our customers. We support our team members to reach their full potential in an inclusive environment that values diversity. The Role We currently ...

summary An opportunity has arisen for a motivated and dedicated individual to join our team. Committed to providing an efficient and effective front-line service in our Reception based at Weston Favell Health Care Centre Northampton. The successful applicant must be reliable, able to work flexibly and be committed … Main duties of the job Some of the main duties of this job include: Provide a quality, professional 'front of house' reception service. Be customer focused, polite, and have a professional appearance. Flexibility is required to work additional hours including bank holidays. Answer incoming calls quickly and politely. Support ...

Customer Experience - Italian speaking Permanent Full-time hours - work from home Fridays £28,000-£30,000 plus bonus Do you enjoy working with technical products and international customers? Are you experienced in providing exceptional B2B customer service? Are you a fluent Italian speaker? If this sounds like ...

KPIs, championing safety, improving processes and developing people to reach their full potential. If you're passionate about leadership, continuous improvement and delivering exceptional customer service, this could be your next career move. This is a full time, permanent position, working Sunday to Thursday, 14:00 till … leave (plus bank holidays). Your benefits package includes a company sponsored pension scheme, private medical & dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. Youll also have access to our MyBenefits platform offering a variety of high street discounts ...

procurement function undertaking activities associated with purchasing from distributors/third party suppliers Proven experience of clean order management and item creation processes Proven customer service experience with good interpersonal, analytical, negotiation and conflict resolution skills Excellent relationship management underpinned by being professional and confident in manner Ability ...

booking, cancellations and rescheduling in line with agreed protocols. Resolve routine scheduling issues (e.g. clinic double bookings) within agreed processes. Issue standard patient and service communications using approved templates and systems. Respond to routine queries, identify and resolve issues such as missing information, appointment queries, or patient record inaccuracies. … quality issues appropriately. Comply with all information governance, confidentiality, health and safety and safeguarding requirements, escalating concerns in line with Trust policies. Contribute to service improvement by highlighting issues, recording feedback and supporting basic data collection or audits as directed. Work collaboratively as part of the administration team, participating ...

creation processesIdeally the successful applicant will hold excellent knowledge and experience of co-ordinating orders pertaining to engineering resource and IT Services product architecturesProven customer service experience with good interpersonal, analytical, negotiation and conflict resolution skillsExcellent relationship management underpinned by being professional and confident in mannerAbility to communicate ...

corporate benefits package. Account managers who prefer managing existing relationships over new business acquisition. Candidates looking for a relaxed entry-level position or structured customer service environment. Anyone who has not operated in a commission-driven, self-generated pipeline role before. Ready to Build Your Own Commercial Portfolio ...

work in a company where people truly BELIEVE in what they're doing!We're committed to bringing passion and customer focus to the business.If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!Job Description: Senior PROMIS MES Engineer … semiconductor manufacturing processes. Strong troubleshooting and diagnostic capabilities. Ability to work independently in a production support environment. Excellent documentation and process improvement skills. Strong customer service mindset with the ability to support cross-functional manufacturing teams. Experience supporting legacy manufacturing systems while contributing to modernization efforts. Preferred Industry ...

work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Job Description: Senior PROMIS … semiconductor manufacturing processes. Strong troubleshooting and diagnostic capabilities. Ability to work independently in a production support environment. Excellent documentation and process improvement skills. Strong customer service mindset with the ability to support cross-functional manufacturing teams. Experience supporting legacy manufacturing systems while contributing to modernization efforts. Preferred Industry ...

filing systems (i.e. tasks) Telephone Have working knowledge of telephone system Answering incoming calls, ensuring they are documented and redirected accordingly Ensure answering machine service for Out of Hours information is directed appropriately switched to answer machine at close of practice and any other times as necessary Liaise with … English and Maths Minimum of 1 year in similar position Desirable IT skills - Word, Excel, Outlook and PowerPoint. Good communication skills Customer service & interpersonal skills. Ability to work collaboratively at all levels. Ability to work independently using own initiative. Effective team player. Highly motivated & proactive. Empathetic/sympathetic ...

clear, prioritised requirements and an actionable delivery roadmap.With a strong architectural perspective, you will design scalable and sustainable Salesforce solutions across areas such as customer data, account planning, pipeline management, marketing automation and customer service. You will bring ideas to life through prototyping and proofs of concept, helping … decisions and trade offs while ensuring consistency and alignment across regions and functions. Alongside solution design, you will contribute to governance, data modelling and service acceptance, helping to ensure that solutions are robust, integrated and future ready across our global Salesforce platform.What will you need to be successful Success ...