2 of 2 Permanent Design Thinking Jobs in Northamptonshire

Customer Journey Strategy Manager

Hiring Organisation
Barclays Bank Plc
Location
Northampton, Northamptonshire, UK
Employment Type
Full-time
customer journeys, both individually and as part of a cohesive and interconnected experience ecosystem. You’ll work closely with senior leaders, journey owners, design leads and product teams to lead the development of exceptional and differentiated customer journeys that deliver on Barclays drive to be best-in-class … line with the strategic vision, ensuring seamless, intuitive, and digitally enabled experiences. Additionally, you’ll drive collaboration across cross-functional teams, working with design, product, and technology stakeholders to prioritise and deliver strategic initiatives. You will also stay ahead of emerging customer experience trends and technologies, integrating these into ...

Conversational AI Designer

Hiring Organisation
Hyqoo
Location
Northampton, Northamptonshire, UK
Employment Type
Full-time
Hours per week (8 hours per day) Time zone: CET Location: London, UK or Dublin, Ireland. Responsibilities: As an AI Designer, you will design new AI experiences or enhance existing ones, focusing on improving the interaction patterns between users and Generative AI models. Optimize outputs of Generative AI models … meet user expectations for length and information presentation Use behavioural science principles to design mechanisms that nudge user behaviour toward better outcomes. Prototype AI experiences and validate them with users to help communicate concepts before they are developed Track performance of Generative AI models using qualitative and quantitative data. ...