Permanent Information Governance Jobs in Northamptonshire

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Service Desk Administrator

Northampton, United Kingdom
Northampton General Hospital
the telephone and other available electronic means, this is often a pressured environment with the need to manage user/customer expectations and relay information through various means of communication Act as the interface between the services and the customers providing excellent customer care, guidance and advice and deploying … problems from trends or repeat incidents as derived from the service desk function Processing of regular activity-based reports to support service needs andmanagement information requests Responsible for performing regular security tasks To provide information to auditors during routine inspections around Service Desk related processes Participate in the … role and a busy open plan office Desirable Experience of operating and producing reports from a CAFM system Experience of the NHS Understanding of Information Governance and Data Protection Act Educations, Training and Qualifications Essential GCSE in Maths and English NVQ in Customer Services Desirable IT Qualification Skills more »
Employment Type: Permanent
Salary: £22383.00 a year
Posted: