1 to 2 of 2 Permanent Management Information System Jobs in Northamptonshire with Remote Work Options

Actively seek opportunities to develop services to be more effective, resilient, and secure Own day-to-relationships with extended technical partners in the management of IT services, working in a collaborative and transparent culture technical implementations into production Ensure supported services are kept updated, secure, and plans in … place prior to End of Life To lead any root cause analysis and resolution of problems. Own and drive problem management for the relevant technical areas. Participate in the development and implementation of a process of Continuous Service Improvement. To play an active role in identifying improvement opportunities … Team leader and IT Management team. Operate within the processes, policies and standards of esurv information security management system, aligned to ISO27001 Adhere to all operating procedures of the IT Service Desk specifically and the IT department generally. About us: Trading since more »

portal to ensure a high level of customer service is delivered Classification and prioritisation of calls in-line with Incident and Service Request Management processes to allow for trending and reporting to drive management information to improve the service Ricoh offer Provide functional escalation … agreements can be met on a monthly basis To work alongside the Data Analyst in helping manage and maintain customer data into the internal system ensuring it means all requirements specified by the business. To provide administrative support to the shared managed service desk You will ideally have Experience more »