Senior IT Support Engineer (3rd line)
- Hiring Organisation
- ACS Staffing Solutions
- Location
- Northampton, Northamptonshire, United Kingdom
- Salary
- £ 60 K
troubleshoot networking infrastructure including switches, routers, wireless solutions, VPNs, and enterprise firewalls.Take ownership of firewall administration, including security policies, NAT, VPN configuration, rule management, firmware updates, monitoring, and troubleshooting.Ensure network security best practices are maintained through firewall optimisation, vulnerability remediation, and access control management.Lead and deliver IT infrastructure projects … project support.Work with internal stakeholders to gather technical requirements, produce implementation plans, and ensure projects are delivered on time and within scope.Perform system upgrades, patch management, software deployments, and infrastructure improvements.Monitor system performance and proactively identify opportunities to improve availability, reliability, and security.Maintain accurate technical documentation, knowledge base ...