2 of 2 Permanent Ciena Jobs in Northern Ireland

is loaded Network Recovery Senior Associate Postuler locations Belfast time type Full time posted on Publié hier job requisition id R028256 As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're … responsible for promptly responding to critical customer cases and working directly with customers to restore service as quickly as possible. This role requires a high level of expertise in Ciena optical network and/or routing and switching products, along with excellent problem-solving and communication skills. Key Responsibilities: Respond to critical customer cases and engage directly with customers … to recover service impacting conditions. Utilize your expertise in Ciena optical network and/or routing and switching products to troubleshoot and resolve network outages. Collaborate with team members to resolve complex network issues and provide guidance as needed. Document all actions taken, troubleshooting steps, and resolutions in a clear and concise manner. Adhere to established processes and procedures More ❯

Belfast London Remote-Italy time type Full time posted on Publié il y a 4 jour(s) job requisition id R028240 As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're … a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact. As a Customer Success Advocate (CSA) at Ciena, you will play a key role in building strong relationships with our customers, ensuring they realize value from our products and services. This is an exciting opportunity for a high-potential individual … is a plus but not required - we'll help you learn! Not ready to apply? Join our Talent Community to get relevant job alerts straight to your inbox. At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its More ❯