3 of 3 Permanent Client Onboarding Jobs in Northern Ireland

existing commercial accounts to maximize revenue. Maintain strong customer communication via QBRs, calls, emails, and in-person events to ensure satisfaction and retention. Customer Onboarding & Enablement Support customer onboarding to ensure successful adoption of our solutions. Lead customer enablement activities, including training sessions, presentations, and ongoing ...

success criteria and the ability to identify and articulate how Delinea supports achievement of customers' strategic goals. What You'll Do Be the client advocate and product specialist for assigned customers. Develop and implement scalable methods for communicating best practices to customers. Identify at-risk accounts and take appropriate … stakeholders. Work closely with customers on renewal during the Customer Journey for optimal retention. Create direct relationships with sales teams to drive expansions. Review client requests with technical support, product management, and regional sales teams and escalate as necessary. Schedule and conduct regular reviews with customers and communicate results. ...

About the role We are seeking experienced users of Idox Software to join our team of Onboarding Consultants, supporting Local Authorities across the UK as they implement and adopt Idox Cloud solutions. This is an opportunity to help guide new customers through setup and configuration to best practice … implementations. You'll apply your first-hand understanding of how Local Authorities operate alongside product knowledge and consultancy skills to deliver a great onboarding experience for every customer. You'll build strong customer relationships, manage a portfolio of onboarding projects, and coordinate with teams across Idox ...