3 of 3 Permanent Client Onboarding Jobs in Northern Ireland

cutting-edge AI capabilities into our presales processes, enhancing efficiency and customer engagement. This is an exciting opportunity to make a significant impact on our company's growth and client success The Day Job Advanced Solution Design & Strategy: Lead the design, customisation, and optimisation of technical solutions and frameworks that solve complex customer problems. Map technical capabilities to specific … to gain valuable context ahead of calls Proposal Development: Generate tailored technical content, statement of works, architect solution proposals, and contribute to RFX responses, ensuring accuracy and alignment with client requirements. Leverage AI tools for efficient content generation and proposal drafting Objection Handling & Negotiation: Employ a strategic and empathetic approach to address and resolve client concerns (technical, functional … Cross-Functional Alignment: Collaborate closely with Account Executives, Product Management, Engineering, and Customer Success teams to define solution objectives, integrate presales insights into product roadmaps, and ensure seamless customer onboarding AI Integration & Application: Proactively explore, evaluate, and integrate AI tools (e.g., Generative AI in Snowflake Cortex) to automate repetitive tasks, improve content generation, summarise calls, answer technical questions More ❯

you ready to be a part of it? This is your chance! We're hiring for Onboarding Consultant, French Speaking (EMEA). Tasks in the role Customer Onboarding: Own the first 30–60 days of the post-sale journey, ensuring new and recently upgraded customers are set up for success. Develop and execute tailored onboarding … to Semrush product capabilities. Drive adoption of key features to expedite value realization and deliver measurable early wins. Relationship Management: Build strong relationships with key stakeholders quickly during onboarding to accelerate trust and time-to-value. Identify new contacts within customer organizations and pass them to the long-term account team for continued success. Consultative Customer Engagement: Act … both customers and internal teams. Surface patterns and challenges to continuously improve the onboarding program. Who We Are Looking For 4–6+ years of experience in Customer Onboarding, Customer Success, Account Management, Solutions Engineering, or a related role. Experience with enterprise customers in MarTech or SaaS is strongly preferred Proven ability to quickly build trust and More ❯

About the role We are seeking experienced users of Idox Software to join our team of Onboarding Consultants, supporting Local Authorities across the UK as they implement and adopt Idox Cloud solutions. This is an opportunity to help guide new customers through setup and configuration to best practice, shaping how they use our software to deliver public services … to ensure smooth, successful software implementations. You'll apply your first-hand understanding of how Local Authorities operate alongside product knowledge and consultancy skills to deliver a great onboarding experience for every customer. You'll build strong customer relationships, manage a portfolio of onboarding projects, and coordinate with teams across Idox to achieve outstanding results. We … areas e.g. Built Environment, Address Data Solutions, Public Protection. Share knowledge and best practices with colleagues, supporting cross-skilling and team development. Contribute to the continuous improvement across onboarding and wider professional services delivery processes. To be successful, you should bring: Hands-on experience using Idox software solutions (or similar Local Authority). A good understanding of Council More ❯