4 of 4 Permanent Client Onboarding Jobs in Northern Ireland

Customer Success Lead - Capital Markets Clients Location: Belfast/Hybrid Type: Full-time Industry: Technology Training Are you an experienced client success professional with a passion for building strong, strategic relationships? Would you like to lead key customer engagements with global capital markets clients, helping them maximise the value of innovative technology training solutions? My client, a leader … role is ideal for someone who thrives on partnership, delivery excellence, and driving measurable outcomes for clients. Role Overview As a Customer Success Lead , you'll take ownership of client success across several major accounts. You'll ensure smooth delivery of learning programmes, lead client strategy sessions, and guide internal teams to exceed client expectations. Working closely … with senior stakeholders, you'll help shape the company's approach to client engagement as it continues to grow within the capital markets sector . Key Responsibilities Act as the primary point of contact for key clients, ensuring satisfaction, engagement, and long-term retention. Lead strategic conversations to understand client objectives and design solutions that deliver tangible business More ❯

role is critical in ensuring customer implementations are delivered effectively, with strong communication, structure, and accountability across multiple ongoing projects. The Role You will take ownership of several active client implementation projects, providing hands-on project management to bring clarity, momentum, and consistency. This is a delivery-focused position where you will keep projects moving, ensure stakeholders remain aligned … and strengthen the overall customer experience. Key Responsibilities Manage end-to-end delivery of multiple client onboarding and implementation projects Ensure clear communication with internal teams and customers at all stages Track and manage risks, issues, timelines, and dependencies Maintain accurate project documentation, logs, and status updates Coordinate with product, technical, and operational teams to ensure smooth … structure and predictability within a fast-moving SaaS environment Essential Experience Proven background managing multiple concurrent projects in a SaaS setting Strong experience in customer-facing implementation or onboarding work Ability to bring order and consistency to partially defined or evolving processes Comfortable working in hybrid or blended Agile/Waterfall environments Excellent communication and stakeholder management skills More ❯

are looking to talk to people with: A passion for technology, with an ability and desire to pick up new technologies Experience of first and second level support, and client onboarding Understanding of support processes, and ability to react and adapt to changing circumstances Strong skills in Unix/Linux based environments Experience with Financial Services, in More ❯

with Stora. Why this role matters We're expanding across Europe, and success in new markets depends on great customer experiences. You'll play a key role in onboarding and supporting operators outside the UK, helping them get set up, stay on track, and grow with us. What you'll do Onboard new customers across EU markets, guiding … one of: French, Spanish, German, or Italian Organised, composed, and good with people A great communicator-both written and verbal Comfortable using and explaining software Experience in SaaS, onboarding, or customer support is helpful but not required This role is a hybrid role with 2 days per week based in our Belfast, N.Ireland office What we offer Competitive More ❯