6 of 6 Permanent Customer Engagement Jobs in Northern Ireland

Developer Belfast, Northern Ireland Posted on 14/03/2025 We are seeking ambitious, self-motivated graduates to join our expanding Business Applications (Customer Engagement) team with a passion to deliver projects on time and on budget within an Agile development team using the latest technologies. Limited … to deliver results. KEY RESPONSIBILITIES Contribute to technical analysis, solution design, user experience design, development, testing, implementation and deployment of Dynamics 365 Business Applications (Customer Engagement); Apply change control processes; Provide training and guidance to end-users; Report to manager on project progress; Create and maintain relevant documentation … Hons) degree in a business or computing related degree OR a clear and proven track record of success with Microsoft Dynamics 365 Business Applications (Customer Engagement). REQUIREMENTS - DESIRED Microsoft Certified Professional (preferably with awards in the last 2 years); Experience of Agile methodologies; Experience in Microsoft Azure More ❯

as a technical expert and trusted advisor to our customers. This role bridges the gap between our engineering, product and growth teams by understanding customer requirements, demonstrating how Cloudsmith's artifact management and software supply chain security solutions can address business and technical challenges, and setting the customer up for a successful deployment of Cloudsmith. The ideal candidate is passionate about technology, skilled in customer engagement, and adept at crafting innovative solutions that drive customer success. Key Responsibilities Pre-Sales Support: Collaborate with the growth team to understand customer requirements and design solutions … product demonstrations, create technical presentations, and lead proof-of-value (PoV's) evaluations with prospects. Provide subject matter expertise during RFPs, technical calls, and customer meetings. Solution Design & Architecture: Analyze customer environments and architect scalable, secure, and reliable solutions using Cloudsmith's platform. Develop integration strategies for customers More ❯

Customer Success Manager - Belfast (please only apply if you are based in Belfast) As a Scaled Customer Success Manager, you will provide support to our customers via digital communication channels, ensuring a smooth and effective customer experience. You will leverage your cybersecurity knowledge and expertise in R7 … products and solutions to maximize customer value from their R7 investment. About the Team The Scaled Customer Success Team is a vital part of Rapid7's Customer Success organization, designed to deliver a world-class experience to our scaled customers. This global team uses technology, automation, and … processes to efficiently scale while maintaining personalized interactions. The team manages both assigned customers and supports a one-to-many model, focusing on onboarding, customer health, and product adoption. They proactively reach out based on health and adoption signals, designing digital lifecycle programs to ensure consistent, proactive customer More ❯

play a pivotal role in shaping the solutions that drive our customers' digital transformation. You will work closely with the sales team to understand customer needs and define comprehensive IT solutions/services that align to their objectives and desired outcomes and carefully craft winning bid submissions/proposals. … addresses all elements of the question Conducting in-depth presentations and demonstrations for customers Collaborating with the sales team to identify opportunities and enhance customer engagement Identifying new innovative ways of solving customer problems Supporting identification of new business opportunities, both with new and existing clients Working … the ability to articulate the distinct aspects of our products and services and position them against competitors 5 years+ experience shaping solutions based on customer requirements and writing winning bid submissions An appreciation and knowledge of technical delivery, agile methodologies, etc. Broad technology/delivery experience and sound awareness More ❯

Ideally you will have experience of working within hosting and legacy systems for the initial piece of work. Client relationship management experience. Experience of Customer Engagement Project Management. Influencing skills Proven ability to build rapport, build consensus, set and manage clear expectations with team members and client stakeholders. More ❯

gathering detailed requirements, and help shape the product roadmap as our client scales their innovative software product. You'll play an integral role in customer engagement, cross-team coordination, and delivery oversight. The Person You'll have prior commercial experience as a product owner, or in a business More ❯