1 to 23 of 23 Permanent Customer Service Jobs in Northern Ireland

Do you have 5* customer service skills with the ability to provide a friendly and secure corporate security service? CIS Security have an exciting opportunity available for a Corporate Security Officer who will be an ambassador to represent CIS Security and the customer whilst being presentable … and demonstrating the highest standards of professionalism. You will demonstrate and deliver high quality security and customer service to both our customers and service users, providing provide a holistic customer focused security service. Information: Position: Security Officer Location: Belfast (BT1) Pay Rate: £12.36 per hour Hours … at least 1 year an advantage Ex forces or police background would be an advantage. Excellent written and verbal communication skills as well as customer service at all times Must have an excellent command of English Language & Good IT Skills. Reliable, Responsible and Punctual. A friendly, professional, courteous more »

consumers in the construction market. They are looking for a someone to join their team to help grow and maintain the high quality of service that they offer through perfect customer service and high standards. This role requires you to receive calls taking customer information and … order. This vital role will be well suited to anyone with previous mechanical/plant hire background who is organised, hardworking and has strong customer service skills. For this vital role in their business infrastructure, it is important to have a strong level of IT skills. The Role … Logging Jobs/Delegating Jobs Resourcing/Searching for parts 20days holiday + 8bank holidays The Person: Organised Hardworking Strong IT knowledge/skills Customer Service Plant/Machine Hire experience (preferable) Keywords : Plant hire, organisation, IT, customer service, Belfast, Resourcing, Searching, mechanical hire, maintenance, construction more »

Field Service Engineer (Full Industry Training) €30,000 - €45,000 + Company Car + Door to Door + Specialist Industry Training + Life Insurance + Medical Insurance + Enhanced Pension + 33 Days Holiday + Benefits Field Based, North West Ireland commutable from Sligo, Donegal, Monaghan, Omagh, Fermanagh, Tyrone … Derry surrounding areas. Are you an aspiring Field Service Engineer looking to break your way into industry and work for a Globally renowned business who offer full training into their industry to massively develop your skillset, giving you the opportunities to gain recognition and progress through the business all … they are looking to expand their workforce with motivated and enthusiastic individuals who they can invest in long term. On offer is a Field Service Engineer position, where you will be responsible for the installation, maintenance and service of a variety of products within the Finance, Gaming and more »

description: What you will do We are seeking a dynamic Support Technical Account Manager to serve as a pivotal link between our Sales and Customer Support teams. The ideal candidate will ensure that our customers derive maximum value from our products, fostering strong relationships that enhance loyalty and satisfaction. … How you will do it Act as a liaison to bridge the gap between sales and customer support, ensuring a seamless customer experience. Manage customer accounts as the primary point of contact, coordinating with cross-functional teams to address their needs and challenges. Comfortable working in a … fast-paced environment. Proactively engage with customers to provide ongoing support, training, and assistance, ensuring they fully leverage our products. Develop and maintain robust customer relationships, enhancing loyalty and advocating for their needs within the company. Listen to customer feedback, collaborate with internal teams to devise effective solutions more »

internal sales team consisting of: 5 Sales Coordinators & 1 Sales Supervisor Develop KPIs and conduct regular meetings to ensure effective communication There will be customer facing elements including dealing with escalation queries Manage the quotation process across the team to ensure profitability The ideal applicant will be a Sales … Office Manager Architectural Mouldings products experience with: Must have 3 + years people management experience OR experience within a senior sales/customer service position directly supervising at least 2 people Must have customer service experience, dealing with service escalations Ideally have experience MDF/ more »

we understand what our customers need from their technology solutions and then we deliver. We are an award-winning company who provide world class customer service we think big, and we hire great people. We believe in continuously improving to make a real difference to the careers and … Cloud Applications Consulting, implementation and support services 3000 strong, 255m/£220m revenue business We are an award-winning company who provide world class customer service we think big and we hire great people. Version 1 are more than just another IT services company - we are leaders in … supporting Oracle, Microsoft and AWS technologies. We do this while maintaining our focus with core values of Honesty and Integrity, Personal Commitment, No Ego, Customer First, Excellence and Drive. Invest in us and we ll invest in you if you are driven, committed and up for a challenge, we more »

new part time and permanent Business Support Executive They are looking for someone who has a proven track record in providing business support within customer service ideally with a demonstrable background in technical and/or security services The ideal candidate will have the confidence and ability to … the Head of Business Support in overseeing all aspects of the business support department and its processes for all Monitoring Services business streams Provide customer service and administrative support for the various services delivered by Monitoring Services Provide secretarial and administrative support to the Senior Management Team. Liaise … other teams to ensure an effective delivery of all services at all times Deal with and take ownership of enquiries from customers, ensuring excellent customer care and passing on to/liaising with the appropriate person if required. Act as the first point of contact for any complaints, ensuring more »

TRG) is responsible for staffing our technical services with the right people (skill) at the right time, at the right place delivering the requested service with high customer satisfaction and competitive conditions. We provide a flexible means of supplying technical resource staff to all business units enabling service … correct number of technicians, engineers and skill sets as and when required. This enables Computacenter to respond quickly and effectively to changes in the customer environment. Were currently looking for an experienced IT Technician/Technical Analyst to join our team, working at our customers offices in Belfast. Please … government clearances such as SC and DV clearance need apply. What youll do Perform a range of technical work activities either remotely or at customer site to meet business and customer requirements Escalate issues in line with company processes to ensure customer demands are met Able to more »

Provider looking to recruit for a SC Cleared IT Support Technician. Key Responsibilities: Perform a range of technical work activities either remotely or at customer site to meet business and customer requirements Escalate issues in line with company processes to ensure customer demands are met Able to … communicate on issues to meet business and customer requirements to avoid escalations Provide customer service to internal and external customers to ensure consistent experience Ability to adapt quickly to dynamic team environments to maintain consistent effective contribution Ensure Department/Contract meets SLA performance targets Maintain and … improve customer satisfaction levels Understand and adhere to policies and procedures Keep skills up to date with IT industry standards as appropriate to the role/contract. Key Experience Required: Proven experience in IT Service environment Ideally certified in appropriate technologies, Dell and Windows to support business strategy more »

Opportunity: Service Controller Contract: Permanent Location: Lisburn Hours: Monday – Friday 40 hours per week. Briggs Equipment Group is a leading provider of asset management and maintenance solutions across the UK and Ireland. We have a new opportunity for a Service Controller/Planner to join our Service … role criteria outlined below, please don't let that discourage you from applying. In this role you will be: Providing a high level of customer service through efficient control of our?Workshop/Field Engineers carrying out repairs and maintenance on equipment. Prioritising work requirements for Engineers and … Ensuring machines are serviced before going out on hire. Liaising with customers keeping them updated on progress of work. Providing administrative support related to service paperwork as required. Working collaboratively with team members within the service team and other departments. What will help you to excel in this more »

seeking a Senior Windows System Administrator with a strong background in the Windows server system space to carry out a broad range of operational service and support assignments. You'll manage, install, build, monitor and support the Microsoft windows Servers. You'll also be responsible for ensuring that the … tools products. Proven ability to learn new technologies quickly to a high level of proficiency. Strong problem-solving and troubleshooting skills. Excellent communication and customer service skills. Why join us? Career coaching, mentoring and access to upskilling throughout your entire FDM career. Assignments with global companies and opportunities more »

and supporting Desktop Systems and Applications in a Microsoft Windows environment. Working as part of services team to provide comprehensive technical support to agreed service level agreements. Responsibilities Perform IT support activities/scheduling/request & problem handling To provide customer support on a variety of technologies Install … problems to minimise downtime Office 365 administration Maintain, follow and consistently demonstrate knowledge of company guidelines, processes, practices and procedures Deliver solutions to agreed Service Level Agreements Requirements Third level IT qualification and/or IT certification and 3+ years' experience desirable Excellent knowledge of IT hardware and associated … technologies: desktop, laptop and printers, Microsoft Operating systems, and networking technologies. Windows applications including M365 Office suite, Microsoft Teams, Anti-Virus, Encryption, etc. Strong customer service and interpersonal skills The ability to prioritise and manage time effectively Must have the ability to work independently or a part of more »

line remote support * Escalation point for any escalated cases from 1st or 2nd Line. Dealing with complex issues until completion * Work to deliver on Service Level Agreements and ensuring that all support incidents are accurately recorded * Ensure support requests are logged correctly, and support cases are regularly updated * Develop … and maintain support documentation on customer sites as well as internal knowledge base * Responding professionally and delivering excellent customer service at all times Experience * Previous experience within an MSP * Experience supporting Office 365 and supporting products (Exchange Online, SharePoint etc) * Experience with Active Directory, DNS, DHCP and more »

and manufacturer, specialising in packaging materials and machinery in the UK and Ireland. Our goal is to provide complete packaging solutions to our diverse customer base. Teamwork and the distinctive Abco Kovex culture is vital to our success. We strive to ensure that every team member feels valued, rewarded … an excellent opportunity for a Business Development Manager role. This role aims to achieve and exceed the regional sales and margin budgets and manage customer relationships in the relevant geographical area. Key Responsibilities: Financial Produce business plans for customer portfolios and to achieve annual sales and margin targets … key result areas. Maintain appropriate records on clients and sales activities. Produce reports as required to the management team for review and complete any customer reporting that may be required within required timescales. Customer Service Maintain and grow existing portfolio by regular interaction with customers to achieve more »

we understand what our customers need from their technology solutions and then we deliver. We are an award-winning company who provide world class customer service; we think big, and we hire great people. We believe in continuously improving to make a real difference to the careers and … experienced Account Manager looking for a new challenge, and the opportunity to work with large scale clients. You will develop an existing portfolio of customer accounts across the public sector in a way that delivers sales and growth targets, maximises revenue whilst delivering the highest level of customer … people, who generate new opportunities and/or lead on responses to large government tenders and Account Managers who manage opportunities into the existing customer base. The successful candidate will have a number of elements to their role: Communicating to clients clearly and addressing their concerns and resolving any more »

Role Overview As a Service Desk Analyst, you will be the first point of contact for clients, providing critical support and ensuring the smooth operation of services. This role is pivotal in maintaining client satisfaction and operational efficiency. The ideal candidate will have previous experience in a service desk role within an enterprise environment, excellent problem-solving skills, and a proactive approach to customer service. Key Responsibilities Provide first-level support for all IT-related issues and service requests. Diagnose and resolve technical issues, escalating to higher support tiers when necessary. Manage and document all … service requests and incidents using IT Service Management (ITSM) tools. Ensure timely and effective communication with clients, keeping them informed of progress and any changes. Collaborate with other IT teams to identify and implement solutions to recurring issues. Maintain and update technical documentation and knowledge base articles. Assist more »

Building Materials, Building Products, Rainsceen, Faade, Cladding Location: Belfast Remuneration: £50,000 - £60,000 Benefits: Travel expenses paid, pension, health care, 2x death in service, 31 days annual leave (including bank holidays) The role of the Procurement Manager Construction Materials will involve: Procurement Manager position dealing with a high … quality of raw materials on time to the manufacturing facility Collaborate with supply chain teams across site materials planning, inventory, and logistics to achieve customer service levels and OTIF targets Development of a centralised procurement function for selected departmental overhead spend to drive synergies, quality and reduce costs more »

IT Help Desk Technician Do you thrive on solving problems and providing exceptional customer service? Are you passionate about technology and helping others use it effectively? If so, we want to hear from you! About Us We are looking for a skilled and enthusiastic IT Help Desk Technician … products and services. Guide users through troubleshooting steps to resolve hardware and software problems. Follow up with users to ensure their satisfaction with the service provided. Communicate user feedback and any identified IT needs to the IT Manager. Assist with onboarding and offboarding users, including system setup. Conduct daily … 25K - £28K depending on experience. Opportunities for growth & personal development . Eligible for Company Sick pay and DIS benefit after one years of continuous service . Private Healthcare Scheme (upon successful completion of probation) . 33 days annual leave including Bank holidays • Excellent location outside of Belfast City Centre more »

eager to embark on an exciting and rewarding career in Tech Sales, or looking for the next challenging career move? If you have strong customer service, relationship-building or strong communication skills, motivated to earn commission for the harder you work, this might be right opportunity for you more »

Door Sales Assistant, Face to Face Sales, Business Development Lead, Business Development Executive, SDR, Sales Development Representative, Direct Sales, Outreach Sales, Sales, Telesales Executive, Customer Service Adviser, charitable officer, call centre representative, may also be considered for this role more »

Field Service Engineer Do you fancy a change? Are you hands on and love life out on the open road? Do you have experience in mechanical engineering or any basic electrical knowledge and have helped to lead a team? Great! Because we are #hiring! Are you good at planning … Can we utilise your organisational skills? Do you take pride in your work? We are recruiting for an Mechanical Handling Field Service Engineer to join our East Field Service Engineers. The position is full time, and we would love you to work within our Service Department to … maintain, repair, service and modifya range of other material handling equipment. Because we are independent every challenge is new and different, and we would really welcome your help. Skills and Experience You will have worked with material handling products or hold a senior engineering position and are looking for more »

develop a network of contacts to attract new customers and identify new business opportunities. POSITION RELATIONSHIPS New Business Development Manager - Key Responsibilities: Provide exceptional customer service. Responsible for strategically targeting and connecting with business owners, IT managers/CTOs, procurement teams and high-level decision makers within those businesses … identify added-value opportunities with newly acquired customers. Actively source new customers and business opportunities, managing pipeline accordingly within the CRM system. Maintain a customer market intelligence database. Provide quotations, relevant information and data to potential customers as well as presentations, demonstrations and events. Liaise with other business functions … such as technical, sales and administration to ensure a seamless customer service. Participate in relevant sales and marketing events to promote the business. Develop and maintain professional working relationships with suppliers and key individuals within the industry. Keep abreast of developments regarding IT services/cyber security. Provide regular more »

This is an opportunity to join a progressive group within Camlin, making full use of Camlin's innovative technology and instruments to provide a service to customers to identify and locate faults on the electricity supply network before customers are affected. The service currently operates 24/… and limitations of Camlin and other manufacturers' fault location and monitoring equipment Provide technical advice to customers on supported technologies Learn and utilise the customer's GIS systems to obtain cable and connection information Ensure active circuits have correct cable information added to the system Employ Camlin’s fault … communication skills Experience in Electrical Networks Willing to work shifts. DESIRED CRITERIA The following skills will be valuable but are not essential: Experience with customer relations, particularly in a service or support environment. Experience from an electrical background Willing to develop the skills required to take on additional more »