5 of 5 Permanent Customer-Centricity Jobs in Northern Ireland

an experienced and strategic Global Head of Support to lead our worldwide support organisation. The ideal candidate will build and lead a customer-centric support function that drives customer satisfaction, supported employee satisfaction, loyalty, and retention. This role will oversee the design, delivery More ❯

how to apply them to product development and business strategy. Analytical Mindset: Proficiency in product analytics tools and data-driven decision-making. Customer-Centric Approach: Experience in user research, usability testing, and gathering customer insights. Agile & Scrum: Experience with agile methodologies, sprint planning More ❯

driving growth through product usage, with a solid understanding of user activation, engagement, retention, and monetisation strategies rooted in the product experience. Customer-centric approach - Deep experience in understanding user needs through research, interviews, and behavioural data, and using these insights to design intuitive, valuable products More ❯

who's great at conveying complex ideas in a clear and understandable way Competencies Integrity Energy & Drive Initiative Domain Expertise Resilience Execution Customer Centric Team Building Wellington IT Culture & Values Commitment - We are committed to the success of our colleagues and customers Teamwork - We do amazing More ❯

us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were More ❯