Customer-Centricity Job Trends in Northern Ireland

Customer-Centric
UK > Northern Ireland

The table below provides summary statistics and salary benchmarking for jobs advertised in Northern Ireland requiring Customer-Centricity skills. It covers permanent job vacancies from the 6 months leading up to 30 May 2026, with comparisons to the same periods in the previous two years.

6 months to
30 May 2026
Same period 2025 Same period 2024
Rank 65 - 57
Rank change year-on-year - - +28
Permanent jobs citing Customer-Centricity 8 0 5
As % of all permanent jobs in Northern Ireland 0.86% - 0.87%
As % of the Processes & Methodologies category 1.15% - 1.04%
Number of salaries quoted 2 0 5
10th Percentile - - -
25th Percentile £34,250 - £31,250
Median annual salary (50th Percentile) £39,500 - £32,500
75th Percentile £44,750 - £48,750
90th Percentile - - £76,500
UK median annual salary £60,000 £60,000 £47,500
% change year-on-year - +26.32% -32.14%

All Process & Methodology Skills
Northern Ireland

Customer-Centricity falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Northern Ireland.

Permanent vacancies with a requirement for process or methodology skills 695 220 480
As % of all permanent jobs advertised in Northern Ireland 74.41% 92.83% 83.77%
Number of salaries quoted 285 52 311
10th Percentile - £27,750 £30,000
25th Percentile £26,250 £34,463 £35,000
Median annual salary (50th Percentile) £45,000 £55,000 £54,408
Median % change year-on-year -18.18% +1.09% +8.82%
75th Percentile £70,000 £69,500 £66,250
90th Percentile £90,000 £88,249 £87,500
UK median annual salary £60,000 £57,610 £55,000
% change year-on-year +4.15% +4.75% -9.69%

Customer-Centricity
Job Vacancy Trend in Northern Ireland

Historical trend showing the proportion of permanent IT job postings citing Customer-Centricity relative to all permanent IT jobs advertised in Northern Ireland.

Customer-Centricity job vacancy trend in Northern Ireland

Customer-Centricity
Salary Trend in Northern Ireland

Salary distribution trend for jobs in Northern Ireland citing Customer-Centricity.

Salary distribution trend for jobs in Northern Ireland citing Customer-Centricity

Customer-Centricity
Job Locations in Northern Ireland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer-Centricity within the Northern Ireland region over the 6 months to 30 May 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
County Antrim - 4 £39,500 - 2
County Down - 3 - -
County Armagh - 1 - -
Newry - 1 - -
Customer-Centricity
UK

Customer-Centricity
Co-Occurring Skills & Capabilities in Northern Ireland by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Communications & Networking
1 6 (75.00%) Network Security
General
1 8 (100.00%) Finance
2 4 (50.00%) Legal
2 4 (50.00%) Social Skills
3 2 (25.00%) Advertising
3 2 (25.00%) Analytical Skills
3 2 (25.00%) Inclusion and Diversity
3 2 (25.00%) Marketing
Job Titles
1 4 (50.00%) Commercial Manager
2 2 (25.00%) Business Sales Executive
2 2 (25.00%) New Business Sales Executive
2 2 (25.00%) Quantity Surveyor
2 2 (25.00%) Sales Executive
Miscellaneous
1 6 (75.00%) Data Centre
2 2 (25.00%) Algorithms
2 2 (25.00%) Onboarding
Processes & Methodologies
1 6 (75.00%) Data Centre Operations
1 6 (75.00%) Decision-Making
1 6 (75.00%) Logistics
2 4 (50.00%) AI
2 4 (50.00%) Contract Negotiation
2 4 (50.00%) Financial Modelling
2 4 (50.00%) Problem-Solving
2 4 (50.00%) Resource Allocation
2 4 (50.00%) Stakeholder Management
3 2 (25.00%) Actionable Insight
3 2 (25.00%) Budgeting
3 2 (25.00%) Cost Control
3 2 (25.00%) Cost Management
3 2 (25.00%) Customer Experience
3 2 (25.00%) Customer-Centric Approach
3 2 (25.00%) Digital Marketing
3 2 (25.00%) Stakeholder Engagement
3 2 (25.00%) Strategic Thinking
3 2 (25.00%) User Experience
Qualifications
1 6 (75.00%) Degree