2 of 2 Permanent Help Desk Support Jobs in Northern Ireland

Belfast, Northern Ireland, United Kingdom About the job Senior IT Support Engineer (Helpdesk/Field based) Summary of duties: Technical support helpdesk (east Belfast office/customer premises/from home) Ensure all support tickets are closed as quickly as possible to the satisfaction of the customer within the SLA On-site call outs … pay types: Performance bonus Ability to commute/relocate: Belfast: reliably commute or plan to relocate before starting work (required) Education: Diploma of Higher Education (required) Experience: IT support: 5 years (required) For more information or to submit an application email: info@recruitmentpartnershipireland.co.uk #J-18808-Ljbffr More ❯

Helpdesk Support Administrator Newtownabbey £ Competitive + Benefits Artemis Human Capital are currently working with a long-established building services provider with decades of experience that operate at the forefront of their sector. Operating throughout the UK and Ireland, the company is known for quality and reliability. An opportunity has arisen due to continued growth and they have a … vacancy for a Helpdesk Support Administrator. The role You’ll be the first point of contact for queries, providing helpdesk and administrative support. The role involves logging requests, coordinating work orders, liaising with clients and maintaining accurate records—all while delivering excellent customer service. Key responsibilities Log and manage incoming helpdesk calls Update internal systems with completed work … and documentation Coordinate work with internal teams and subcontractors Provide clients with regular job updates and resolutions Escalate urgent issues as needed Support contract managers in delivering quality service Maintain accurate admin records and generate reports Manage finance-related admin (POs, invoices, etc.) Essential criteria Experience in an administrative role in a fast-paced office environment Strong admin More ❯