6 of 6 Permanent ITIL Jobs in Northern Ireland

Computing (advantageous). Experience using IT Service Management tools (e.g. ServiceNow). Excellent troubleshooting and problem-solving skills. Strong communication and interpersonal abilities. ITIL certification (Foundation or above) preferred. Key Responsibilities: Line management of a diverse technical team, including performance reviews, training plans and resource planning. Representing the consultancy ...

Computer Science, Information Technology, or a related field. Previous experience in IT service management, preferably within a large enterprise. In-depth knowledge of ITIL processes and best practices. Knowledge of network, routing, switching, and infrastructure, including VLAN, VRFs, NAC, WIFI, and cabling technologies. Familiarity with IT infrastructure components such ...

wider team. Proven knowledge of Managing and maintaining cybersecurity products. Strong knowledge of security best practices and industry standard such as CIS and ISO27001. ITIL foundation certification or knowledge of ITIL processes. Several years' experience in a similar role. Desirable experience: Knowledge of Azure Tools including AKS, Azure Functions ...

major incidents and contribute to ongoing process improvements. Requirements: Experience managing high-priority incidents in a multi-client or shared services environment Knowledge of ITIL Familiarity with Remedy or similar ITSM tools Ability to take part in an on-call rota (early and late weekly shifts) Willingness to undergo security ...

written and verbal communication skills with the ability to adapt to changing priorities. Demonstrated commitment to high standards of customer service. Experience working within ITIL-based environments and meeting strict SLAs. Strong attention to detail and resilience under pressure. Eligibility for Security Clearance (minimum SC; NPPV3 desirable). Desirable Skills … Experience working in high-pressure operational environments. Demonstrated aptitude for staff training, coaching, and development. ITIL Service Management certification. ...

wider team. Proven knowledge of Managing and maintaining cybersecurity products. Strong knowledge of security best practices and industry standard such as CIS and ISO27001. ITIL foundation certification or knowledge of ITIL processes. Meticulous attention to detail. Several years' experience in a similar role. Desirable experience: Knowledge of Azure Tools including ...