3 of 3 Permanent ITIL Jobs in Northern Ireland

network support; CCNA certification or equivalent experience preferred, Windows OS and server support. Experience working with third-party suppliers and managing escalations. Familiarity with ITIL service environments and SLA adherence. High attention to detail and ability to perform under pressure. Excellent communication and customer service skills. Eligible for Security Clearance. ...

skills Familiarity with ISO 27001 or security audit processes Knowledge of vulnerability management and incident response Relevant certifications such as Microsoft, Cisco, Security or ITIL How to Apply: To apply for the IT Infrastructure & Security Engineer position, click Apply Now and upload your CV. A member of our recruitment team ...

into service process, lead on the service operating model creation and lead a team of onshore and offshore resources, managing service reporting requirements and ITIL process adherence, and ensuring the successful delivery of the client managed service. Your responsibilities: 1. Team Leadership: Lead and manage the in-life managed services … future live service, to include Service Operating Model : Accountable for working alongside the delivery teams and the client organisation to define the future ITIL aligned service operating mode for the programme. Acceptance into Service: Accountable for defining and then overseeing the acceptance into service process alongside the delivery teams ...