6 of 6 Permanent ITSM Specialist Jobs in Northern Ireland

Shearman, Belfast, seeks a Senior ITSM Process Support Analyst to join the IT team. You will administer ITSM processes end‐to‐end, maintain documentation, and support governance forums while coordinating with service owners and vendors. The role emphasizes ITIL aligned practices, data‐driven reporting, change and problem management ...

Shearman is seeking a Senior ITSM Process Support Analyst to join the Belfast IT team, providing senior-level administration and reporting support across ITSM processes. You will coordinate governance forums, ensure evidence and records are complete, and drive improvements while balancing governance with delivery. The role requires strong ...

Senior ITSM Process Support Analyst role based in Belfast is part of the Technology Services group. You will support ITSM processes across Change, Problem, and Service Design, coordinating governance forums and ensuring records are complete. Reporting to the Global Service Desk Senior Manager, you will balance governance with ...

Shearman in Belfast is seeking a Senior ITSM Process Support Analyst to join the IT team in the Technology Services area. This role focuses on coordinating ITSM processes, governance forums, and ensuring compliant, value-driven service delivery. The role requires strong ITIL knowledge, 5+ years in IT ...

Shearman in Belfast seeks a Senior ITSM Process Support Analyst to coordinate and administer ITSM processes across the Global Service Desk. The role supports governance forums, maintains documentation, and drives process improvements while balancing delivery with control. You will work with technical teams, vendors and stakeholders to highlight ...

Shearman in Belfast BT7 is seeking a Senior ITSM Process Support Analyst to join the IT Team. This role focuses on administration, coordination and reporting for ITSM processes across the organisation, ensuring records and evidence are captured and governance forums are supported. You will work closely with service ...