1 to 1 of 1 Permanent Management Information System Jobs in Northern Ireland with Remote Work Options

Mantle Services isn't just your average pensions software company - we're a game-changer ! From revolutionising Pension Administration to mastering Asset Liability Management, we're rewriting the rules. Originally born to serve 3173 Group, we've broken free, soaring into the realm of blue-chip clients and … and data driven decision making. Key responsibilities include: Key point of contact for Mantle s Support Service in line with the wider Service Management strategy , with a specific focus on day-to-day support ticket resolution, performance management, customer satisfaction and continuous improvement Lead initiatives to … set out clearly and supportively what is expected to deliver value to our clients Collaborate with wider stakeholders to optimise performance Ensure the information systems and the review structure for SLAs and client satisfaction are effectively used Provide appropriate input to pre-sales activities relating to service support more »