internal and/or external) functions: Will adhere to and respect Service Design & Transition processes, as well as any processes outside of the Service Design & Transition practice (e.g. projectmanagementoffice, enterprise design assurance - technology, change enablement. Collaborating with stakeholders to translate customer requirements, business requirements and contractual obligations into end-to-end service design: Collaborating with internal and external More ❯
Management, whilst working closely with different business units within Citi. Role Overview/What will you do: Collaborate with stakeholders in Trading Business, Operations, Finance, Product Control, Technology and PMO to run meetings, coordinate and gather business requirements Collaborate with stakeholders across Business lines, for transformation projects to understand their business and process Understand current business process and provide functional More ❯
SDLC within an agile Scrum environment Form partnership with technology vendors and gain deep understanding of products Interact with senior management to define and drive architectural direction Interact with PMO and translate reported problems/issues into JIRA items to implement Enhance/Re-architect existing components to satisfy new requirements in terms of performance and scalability Provide level More ❯
internal and/or external) functions. Will adhere to and respect Service Design & Transition processes, as well as any processes outside of the Service Design & Transition practice (e.g. projectmanagementoffice, enterprise design assurance - technology, change enablement). Collaborating with stakeholders to translate customer requirements, business requirements and contractual obligations into end-to-end service design. Collaborating with internal and … artefacts to capture information gathered. Driving forward the production, collation and completion of service design documentation, including service acceptance criteria. This will involve collaboration, support and input from projectmanagementoffice(s), security, service integration & management, finance, commercial, and support teams/managed service providers. Present the end-to-end Service Design at the Service Transition Review Board, gaining approval More ❯
