2 of 2 Permanent Process Management Jobs in Northern Ireland

Belfast or Birmingham city centre office with a hybrid workstyle. Key Responsibilities Provide strategic and operational leadership to the IT teams Team/Line management for the two managers and their staff, including performance reviews, coaching and objectives setting. Ensure end to end performance and availability of a fully … best practices for new or existing IT systems Provide hands on support and experience to the IT teams drawing from personal technical expertise. Supplier Management and Cost Management for cloud hosting and third-party IT services Implement process management best practices within the IT Operations teams. ...

those without an IT background. Communicating and influencing, including managing messages when presenting to stakeholders and up to Senior Manager level Experience of service management, including an understanding and experience of ITIL (Information Technology Infrastructure Library) Service Management framework Solid understanding of process management and controls. ...