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1 to 3 of 3 Permanent SLA Jobs in Northern Ireland
Belfast, Northern Ireland, United Kingdom Experis
external customers to ensure consistent experience Ability to adapt quickly to dynamic team environments to maintain consistent effective contribution Ensure Department/Contract meets SLA performance targets Maintain and improve customer satisfaction levels Understand and adhere to policies and procedures Keep skills up to date with IT industry standards as more »
Belfast, Northern Ireland, United Kingdom Version 1
Some experience in an applications management, support or development role. ITIL Foundation qualification preferred. Has a good working knowledge of service management, working to SLA's and/or experience of working in an ITIL environment. Additional information Location: This role can be delivered in a hybrid nature from one more »
Northern Ireland, United Kingdom Lorien
are incorporated into their plans for new solutions and services. Coordinate and prioritise Change Management process to achieve targets and expectations: Customer satisfaction KPIs, SLA and OLAs Ensure Process efficiency Support the mentoring of Analysts where responsibilities have been re-assigned within shared service across multiple Clients Support Internal Reporting more »
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Salary Guide SLA Northern Ireland - 25th Percentile
- £27,500
- Median
- £28,000
- 75th Percentile
- £28,500
- 90th Percentile
- £41,911
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