2 of 2 Permanent SLA Jobs in Northern Ireland

equivalent experience preferred, Windows OS and server support. Experience working with third-party suppliers and managing escalations. Familiarity with ITIL service environments and SLA adherence. High attention to detail and ability to perform under pressure. Excellent communication and customer service skills. Eligible for Security Clearance. Foster respectful, collaborative relationships. Communicate ...

standards, regulations, and internal policies. Support the development and maintenance of security policies, procedures and standards related to security systems design and risk management. SLA/KPI Focus Areas In adherence to current MCMS SLA's Educational Background Bachelor’s Degree (Essential) Relevant fields: Cybersecurity, Information Security, Risk Management, Engineering ...