2 of 2 Permanent Service Catalogue Jobs in Northern Ireland

governance over the data that feeds into the relevant governance forums SLA Management: Develop, maintain, and monitor intra-company SLAs to ensure agreed service standards are met for all outsourced … services Track performance metrics and produce regular SLA compliance reports Collaborate with internal stakeholders to review and update the IT service catalogue as business needs evolve Recharge Process Validate cost allocation methodologies and ensure compliance with internal policies Stakeholder Collaboration Act as a liaison between finance ...

governance over the data that feeds into the relevant governance forums SLA Management: Develop, maintain, and monitor intra-company SLAs to ensure agreed service standards are met for all outsourced … services Track performance metrics and produce regular SLA compliance reports Collaborate with internal stakeholders to review and update the IT service catalogue as business needs evolve Recharge Process Validate cost allocation methodologies and ensure compliance with internal policies Stakeholder Collaboration Act as a liaison between finance ...