6 of 6 Permanent Service Delivery Jobs in Northern Ireland

options * **Work/Life Balance: ** 36 hour week, flexible working around core hours and Friday afternoons off, flexible working We're looking for a Service Delivery Manager for Network Operations to lead the delivery of end-to-end IT services to our internal customers. You will ensure … service quality, drive continuous improvement, and manage service provider contracts. This role is responsible for ensuring that all network operations meet or exceed our internal and external service level agreements. A key part of your role will be leading and managing outsourced teams to maintain and support ...

bank. You will be expected to work with a range of IT PM’s & Senior stakeholders (IT finance, Tax, Legal) supporting them through the delivery lifecycle off their CCA’s, introducing smarter ways of working and encouraging best practice across the delivery community. ROLE: CCA Governance & Administration: Responsible … strong governance over the data that feeds into the relevant governance forums SLA Management: Develop, maintain, and monitor intra-company SLAs to ensure agreed service standards are met for all outsourced IT services Track performance metrics and produce regular SLA compliance reports Collaborate with internal stakeholders to review ...

000+ users, 20+ sites). 3+ years' team leadership experience, including managing complex workloads and delivering large-scale projects. A strong background in service delivery, including managing relationships with third-party suppliers. Up-to-date understanding of data protection, information security, and information governance. Exceptional interpersonal and customer … application training. High levels of self-motivation, organisation, and initiative, with a proactive approach to personal development and continuous learning. Proficiency with Microsoft Office, service desk management systems, and analytical tools — including SQL scripting. What You'll Do Lead, mentor, and manage a team of clinical application specialists, providing ...

Troubleshoot and resolve technical issues efficiently Create and maintain technical documentation and user manuals Stay abreast of emerging technologies and industry trends to enhance service delivery Utilize advanced software and technologies to automate business processes and functions Required Skills & Qualifications: Bachelor’s degree in Computer Science, Software Engineering ...

wide range of enterprise customers. You’ll act as a subject matter expert across Cisco and Fortinet technologies, ensuring secure, reliable and high-quality service delivery. This is a hybrid working role – 3 days a week in office (Belfast City Centre) The client also has a similar Senior Network ...

wide range of enterprise customers. You'll act as a subject matter expert across Cisco and Fortinet technologies, ensuring secure, reliable and high-quality service delivery. This is a hybrid working role – 3 days a week in office (Belfast City Centre) The client also has a similar Senior Network ...