3 of 3 Permanent Service Delivery Jobs in Northern Ireland

bank. You will be expected to work with a range of IT PM’s & Senior stakeholders (IT finance, Tax, Legal) supporting them through the delivery lifecycle off their CCA’s, introducing smarter ways of working and encouraging best practice across the delivery community. ROLE: CCA Governance & Administration: Responsible … strong governance over the data that feeds into the relevant governance forums SLA Management: Develop, maintain, and monitor intra-company SLAs to ensure agreed service standards are met for all outsourced IT services Track performance metrics and produce regular SLA compliance reports Collaborate with internal stakeholders to review ...

Troubleshoot and resolve technical issues efficiently Create and maintain technical documentation and user manuals Stay abreast of emerging technologies and industry trends to enhance service delivery Utilize advanced software and technologies to automate business processes and functions Required Skills & Qualifications: Bachelor’s degree in Computer Science, Software Engineering ...

wide range of enterprise customers. You’ll act as a subject matter expert across Cisco and Fortinet technologies, ensuring secure, reliable and high-quality service delivery. This is a hybrid working role – 3 days a week in office (Belfast City Centre) The client also has a similar Senior Network ...