Service Delivery Jobs in Northern Ireland

Service Delivery
UK > Northern Ireland

The table below provides summary statistics for permanent job vacancies advertised in Northern Ireland requiring Service Delivery skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Service Delivery over the 6 months leading up to 19 August 2025, comparing them to the same period in the previous two years.

6 months to
19 Aug 2025
Same period 2024 Same period 2023
Rank 18 52 72
Rank change year-on-year +34 +20 -7
DemandTrendPermanent jobs citing Service Delivery 18 14 21
As % of all permanent jobs advertised in Northern Ireland 5.47% 2.12% 2.73%
As % of the Processes & Methodologies category 6.25% 2.58% 2.86%
Number of salaries quoted 5 2 11
10th Percentile £43,550 £40,500 £31,250
25th Percentile £46,250 £41,250 £31,875
Median annual salary (50th Percentile) £47,500 £45,000 £36,000
Median % change year-on-year +5.56% +25.00% -8.45%
75th Percentile £59,500 £51,250 £42,500
90th Percentile £62,800 £53,500 £45,719
UK median annual salary £52,500 £49,000 £55,000
% change year-on-year +7.14% -10.91% +6.59%

All Process and Methodology Skills
Northern Ireland

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Northern Ireland.

DemandTrendPermanent vacancies with a requirement for process or methodology skills 288 542 734
As % of all permanent jobs advertised in Northern Ireland 87.54% 82.12% 95.45%
Number of salaries quoted 121 269 321
10th Percentile £26,875 £30,000 £31,250
25th Percentile £31,000 £40,000 £37,250
Median annual salary (50th Percentile) £50,000 £55,000 £50,000
Median % change year-on-year -9.09% +10.00% +5.26%
75th Percentile £70,000 £70,000 £62,500
90th Percentile £90,000 £81,000 £76,250
UK median annual salary £55,000 £55,000 £60,249
% change year-on-year - -8.71% +0.42%

Service Delivery
Job Vacancy Trend in Northern Ireland

Job postings citing Service Delivery as a proportion of all IT jobs advertised in Northern Ireland.

Job vacancy trend for Service Delivery in Northern Ireland

Service Delivery
Salary Trend in Northern Ireland

Salary distribution trend for jobs in Northern Ireland citing Service Delivery.

Salary distribution trend for jobs in Northern Ireland citing Service Delivery

Service Delivery
Salary Histogram in Northern Ireland

Salary distribution for jobs citing Service Delivery in Northern Ireland over the 6 months to 19 August 2025.

Salary histogram for Service Delivery in Northern Ireland

Service Delivery
Job Locations in Northern Ireland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the Northern Ireland region over the 6 months to 19 August 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
DemandTrendPermanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
County Antrim +34 18 £47,500 +5.56% 31
Service Delivery
UK

Service Delivery
Co-occurring Skills and Capabilities in Northern Ireland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (11.11%) Microsoft Excel
1 2 (11.11%) Microsoft PowerPoint
1 2 (11.11%) MS Visio
Business Applications
1 6 (33.33%) Remedy ITSM
Cloud Services
1 7 (38.89%) AWS
1 7 (38.89%) Google Workspace
2 1 (5.56%) IaaS
2 1 (5.56%) Microsoft 365
Communications & Networking
1 6 (33.33%) VLAN
1 6 (33.33%) Wi-Fi
2 2 (11.11%) Cisco Wireless
2 2 (11.11%) Firewall
2 2 (11.11%) LAN
2 2 (11.11%) MPLS
2 2 (11.11%) Wireless
2 2 (11.11%) WLAN
Development Applications
1 6 (33.33%) JIRA
General
1 8 (44.44%) Social Skills
2 1 (5.56%) Law
Job Titles
1 7 (38.89%) Delivery Manager
1 7 (38.89%) IT Support
1 7 (38.89%) Service Delivery Manager
1 7 (38.89%) Service Manager
2 6 (33.33%) Network Delivery Manager
2 6 (33.33%) Network Manager
2 6 (33.33%) Network Operations Manager
2 6 (33.33%) Network Services Manager
3 2 (11.11%) Incident Manager
3 2 (11.11%) Major Incident Manager
3 2 (11.11%) Network Engineer
Miscellaneous
1 7 (38.89%) Smartphone
2 6 (33.33%) Fibre Optics
2 6 (33.33%) Management Information System
3 2 (11.11%) Virtual Team
Processes & Methodologies
1 13 (72.22%) Innovative Thinking
2 9 (50.00%) Cybersecurity
3 8 (44.44%) ITIL
4 7 (38.89%) Matrix Organization
4 7 (38.89%) Product Strategy
4 7 (38.89%) Root Cause Analysis
4 7 (38.89%) User Experience
5 6 (33.33%) Asset Management
5 6 (33.33%) Computer Science
5 6 (33.33%) Continuous Improvement
5 6 (33.33%) IT Asset Management
5 6 (33.33%) ITSM
5 6 (33.33%) Project Management
5 6 (33.33%) Service Management
5 6 (33.33%) Strategic Planning
6 2 (11.11%) Customer Service
6 2 (11.11%) Incident Management
6 2 (11.11%) Knowledge Transfer
6 2 (11.11%) Problem-Solving
6 2 (11.11%) Stakeholder Management
Qualifications
1 6 (33.33%) Computer Science Degree
1 6 (33.33%) Degree
2 2 (11.11%) CCNP
2 2 (11.11%) Cisco Certification
3 1 (5.56%) CCNA
3 1 (5.56%) Security Cleared
Quality Assurance & Compliance
1 1 (5.56%) ISO/IEC 27001
1 1 (5.56%) SLA
System Software
1 1 (5.56%) Active Directory
Vendors
1 7 (38.89%) Google
1 7 (38.89%) Remedy
1 7 (38.89%) ServiceNow
2 6 (33.33%) BMC
3 2 (11.11%) Aruba
3 2 (11.11%) Cisco
3 2 (11.11%) Fortinet
3 2 (11.11%) Microsoft