2 of 2 Permanent Service Desk Analyst Jobs in Northern Ireland

Service Desk Analyst Department: IT Location: Rushmere We're looking for a customer-focused Service Desk Analyst to join our 24/7 European IT Service Desk, providing first-class technical support across Pilgrim's Europe. What You'll Do Provide … support for incidents and service requests via phone, email and self-service channels Manage and prioritise tickets to meet agreed service levels Resolve issues at first point of contact wherever possible Maintain accurate ticket updates and knowledge base content What You'll Bring Experience ...

Service Desk Analyst Department: IT Location: Rushmere We're looking for a customer-focused Service Desk Analyst to join our 24/7 European IT Service Desk, providing first-class technical support across Pilgrim's Europe. What You'll Do Provide … support for incidents and service requests via phone, email and self-service channels Manage and prioritise tickets to meet agreed service levels Resolve is click apply for full job details ...