3 of 3 Permanent Support Specialist Jobs in Northern Ireland

Customer Support Specialist German & English Belfast VR Hub - On-site £28,017.60 per year + perks & benefits Full-time, permanent, 40 hours (rota between 6am -7pm, Mon -Sun) Were looking for German & English-speaking Customer Support Specialists to join a team supporting innovative VR technologies and products. You'll be helping users worldwide through social media … live chat, email, apps, and phone. What you'll be doing: Customer Support Specialist German & English Deliver a first-class white glove support experience across multiple channels. Engage with customers in both German and English, resolving technical and non-technical issues. Monitor social media and online forums, responding in a professional and brand-aligned tone. Spot trends … escalate issues, and help improve the user experience. Build a positive online community by encouraging user participation. What were looking for: Customer Support Specialist German & English Fluency in German and English (minimum B2 CEFR level). Experience in customer service and/or social media support. Strong written communication and attention to detail (typing 55 WPM with More ❯

We have a new opportunity based in Belfast for a proactive AV Support Specialist to act as the first point of contact for clients needing training or support. Working closely with Project Managers and technical teams, you will ensure systems run smoothly while building strong client relationships. The ideal candidate will be outgoing, detail-oriented, and confident in … industry-leading expertise, they design and install cutting-edge systems including PA/audio, digital signage, interactive technology, video conferencing, and live event services. Key Responsibilities: 1. On-Site Support: Respond promptly to client requests for AV support, diagnosing and resolving issues with audiovisual systems at client locations. 2. Client Relationship Management: Maintain strong, professional relationships with existing … clients, ensuring satisfaction and trust in our services as their primary point of contact for any support inquiries. 3. Training & Education: Conduct group training sessions for clients and end-users on the proper use and maintenance of AV systems. 4. Documentation & Records: Keep accurate records of client equipment, service history, and support interactions to ensure continuity and quality More ❯

We have a new opportunity based in Belfast for a proactive AV Support Specialist to act as the first point of contact for clients needing training or support. Working closely with Project Managers and technical teams, you will ensure systems run smoothly while building strong client relationships. The ideal candidate will be outgoing, detail-oriented, and confident in More ❯