2nd Line Engineer
Newcastle upon Tyne, Northumberland, United Kingdom
We're Hiring: 2nd Line IT Engineer Newcastle Have you got what it takes to succeed The following information should be read carefully by all candidates. Are you an experienced IT Support professional ready to step up? We're looking for a 2nd Line IT Engineer to join a fast … chance to support escalated issues while getting stuck into project delivery, infrastructure upgrades, and automation work. What you'll be doing: Acting as an escalation point for 1st line support Managing AD, Exchange, M365, VPNs & GPOs Scripting … in PowerShell and supporting infrastructure refreshes AV & telephony support (8x8/Skype) Mentoring junior techs and documenting best practices What you ll need: 3+ years in IT support (ideally 2nd line) Strong knowledge of Microsoft tech stack Solid troubleshooting ability with minimal supervision What s on offer: £30,000 salary Clear progression pathway Hands-on project More ❯
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