Back Office System Transformation - Transformation Change Manager - Doxford, SR3 3XP Back Office System Transformation - Transformation Change Manager - Minimum of 12 months Main purpose of the position Arriva is a leading European passenger transport partner, operating in 11 countries across the UK and Europe. The company employs around 35,000 people, delivering more than 1.5 billion passenger journeys connecting … an ambitious growth and sustainability agenda, and a continuously developing relationship with I Squared Capital – a global infrastructure investment fund manager - who acquired Arriva in 2024. The Transformation Change Manager is responsible for leading and coordinating changemanagement activities across a strategic transformation programme focused on key back office systems and processes. The role ensures the organisation … is prepared for and able to adopt new ways of working, systems, and processes with minimal disruption and maximum benefit realisation.. Direct responsibilities Change Strategy & Planning: - Develop and implement changemanagement strategies and plans to support transformation goals. - Conduct change impact assessments to define the scope and depth of change required across people, process, technology More ❯
MCSA/MD-100/MD-101, or Cisco CCNA) or equivalent experience Proficiency with Windows 10, Windows Server, and Active Directory Understanding of ITIL-based service delivery and changemanagement Desirable Skills & Experience Strong customer service across various communication channels Excellent communication, problem-solving, and teamwork skills Ability to manage priorities and deliver technical support in regulated … environments Background in pharmaceutical, biotech, or laboratory settings Experience with Laboratory Information Management Systems (LIMS), SCADA/HMI, or PLC-based systems More ❯
driving clear communication and stakeholder engagement plans. Delivery Oversight: - Oversee multiple interdependent workstreams to ensure on-time, within-scope, and within-budget delivery. - Proactively manage risks, issues, dependencies, and change control processes. - Ensure delivery teams are aligned, well-resourced, and accountable. Knowledge, skills and experience: - Strong leadership and influencing skills - Excellent programme management capabilities across complex, multi-stakeholder … environments - Executive-level communication and presentation skills - Strategic thinking with a focus on value delivery and impact - Deep understanding of changemanagement, organisational design, and business transformation - 10+ years of experience in leading large-scale, cross-functional programmes - Proven track record of delivering enterprise-level transformations (e.g., digital, ERP, M&A integration) - Certifications in programme/project management … duties and the job holder will be required to carry out any additional tasks as and when requested to do so by their manager. Responsibilities and duties may also change in light of future business needs and personal development. The closing date for applications is Thursday 4th September 2025. Arriva Group reserves the right to close this vacancy early. More ❯
re-engineering workshops - Proficiency in process mapping tools such as Visio - Knowledge of Lean, Six Sigma, or other process improvement methodologies - Excellent communication and stakeholder engagement skills - Experience with changemanagement This job description sets out the main duties and responsibilities of the job-holder. It does not constitute an exhaustive or comprehensive description of duties and the … job holder will be required to carry out any additional tasks as and when requested to do so by their manager. Responsibilities and duties may also change in light of future business needs and personal development. The closing date for applications is Monday 1st September 2025. Arriva Group reserves the right to close this vacancy early. More ❯