1 of 1 Permanent Support Engineer Jobs in Northumberland

Technical Support Engineer – Cramlington Role Overview An exciting opportunity has arisen for a Technical Support Engineer to join a dynamic and growing team in Cramlington. This role is ideal for a self-driven and highly motivated individual with a passion for troubleshooting, digital technology, and providing … assistance on a range of digital assisted living and connected care solutions, ensuring that customers receive prompt and effective support. Key Responsibilities Provide technical support to customers, responding to enquiries and resolving issues efficiently. Offer expert advice and guidance on digital and connected care solutions to both new and … resolve technical faults, escalating complex issues where necessary. Maintain accurate records of technical queries for quality assurance and reporting. Work collaboratively within the Technical Support Team to meet departmental objectives. Key Skills & Experience Previous experience in a technical support role is essential. Strong customer service skills, with a More ❯