Senior Technical Lead - Conversational Chatbot
Newcastle upon Tyne, Northumberland, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
s best digital bank, focusing on digital customer journeys, engineering excellence, and empowering our people. The Product & Channels team leads client-facing apps and web services, including the migration to a single V-App. We're transforming to enhance collaboration, encourage curiosity, and streamline operations for exceptional customer … turn dialog systems. Proficient in Copilot Studio (formerly Power Virtual Agents) to build low-code copilots that use Dataverse, Power Automate, and Azure Cognitive Services (e.g., LUIS, QnA Maker, Translator, Speech-to-Text). Extensive experience in Advanced Conversational AI & Copilot Integration Deep technical expertise in designing, developing, and … deploying enterprise-grade conversational bots using Microsoft Bot Framework SDK, Azure Bot Services, and Azure OpenAI (GPT-4, embeddings). Experience of working in an Agile environment and will champion ongoing improvements to ways of working. Strong Engineering skills but also a background to Solution/Architectural Design It More ❯
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