1 of 1 Permanent Management Information System Jobs in Northwich

and diagnosis using industry standard network monitoring and management tools, such as Logic Monitor. Ensure that you are familiar with the Company's Business Management System and Information Security Management System and comply with the requirements of those frameworks. Ensure that the area of control remains ISO9001 and GDPR compliant … and experience: Experience in a Customer Service/Helpdesk/Service Desk role. Strong understanding of IT systems and troubleshooting methods. Familiarity with Microsoft Office and IT Service Management (ITSM) tools. Knowledge of Cisco routers and Draytek. Ability to access and diagnose MPLS and router faults. Competency demonstrated in supporting products and services such as Managed and Wholesale More ❯