1 of 1 Permanent Security Management Jobs in Northwich

to continuous improvement. Proactive monitoring and fault reporting. Contribute to a positive CSAT result by always ensuring customer satisfaction. Incident detection and diagnosis using industry standard network monitoring and management tools, such as Logic Monitor. Ensure that you are familiar with the Company's Business Management System and Information Security Management System and comply with the … skills and experience: Experience in a Customer Service/Helpdesk/Service Desk role. Strong understanding of IT systems and troubleshooting methods. Familiarity with Microsoft Office and IT Service Management (ITSM) tools. Knowledge of Cisco routers and Draytek. Ability to access and diagnose MPLS and router faults. Competency demonstrated in supporting products and services such as Managed and Wholesale More ❯