2nd Line Support Engineer
northwich, north west england, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Franklin Fitch
Requirements: Proven experience as a 2nd Line Support Engineer or similar role in a professional IT environment. Strong knowledge of networking fundamentals, including TCP / IP, DNS, DHCP, VLANs, and routing / switching. Hands-on experience with Cisco networking equipment and command … is highly desirable. Experience supporting or administering Microsoft Azure (e.g., virtual machines, storage, Active Directory, networking, security groups). Experience in a Support / Service / Helpdesk environment with exposure to SLA-based ticketing systems. Excellent problem-solving, analytical, and communication skills. Ability to work independently … and collaboratively as part of a high-performing support team. Preferred Certifications: Cisco CCNA / CCNP Microsoft Certified: Azure Administrator Associate (AZ-104) Benefits: Free Certifications Life Assurance Health Insurance More ❯
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