Service Desk Manager
Norwich, Norfolk, East Anglia, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Morson Edge
teams and uphold exceptional service standards. The Role: You'll manage three key functions - Service Desk, Provisioning Desk, and Service Assurance - each led by a dedicated Service Coordinator. Oversee ConnectWise ticket queues, ensuring SLAs are consistently met. Coach and develop your team, promoting collaboration, accountability, and high performance. Support resource planning and step in hands-on when needed. Drive continuous More ❯
Employment Type: Permanent
Posted: