1 to 1 of 1 Permanent Customer Experience Jobs in Norwich

or within commutable distance of Norwich** The role: You will act as the first point of contact for the business and will manage the customer experience remotely. You will be a key part of the customer journey and will need to ensure you maintain the highest levels … of customer service. A typical day will involve: Complete courtesy calls to confirm upcoming appointments, make any necessary changes and liaise with not only the claimant but potentially the claimants carer, guardians and or housing associations. Manage the appointment arrivals board ensuring systems keep up to date and in … of benefits including 25 days holiday (+ bank holidays and birthday off) and private healthcare. What we need from you: At least 1 years customer service experience Excellent I.T skills- particularly Microsoft Office as you will be working on various systems and must have good understanding Team player more »