1 of 1 Permanent Digital Enablement Jobs in Norwich

Digital Support Lead £30,000 - £35,000 Norwich (Hybrid - Office based min 2 days per week) Reporting to: Digital Director The successful candidate will be a Hands-on Support Team Lead, overseeing Digital Support services ensuring performance against SLs, quality ticket handling and effective collaboration while acting as lead for digital training and familiarisation within the … organisation. This will require you to investigate probable causes/solutions independently using your initiative to ensure accurate and secure usage of digital systems and data. You will be leading on the provision and execution of Digital Enablement Training & Basic IT Support to all staff, promoting and developing a digital first approach to provision of care. … effective resolution. Support recruitment, onboarding, and development of new team members. Ensure the team contributes effectively to the shared knowledge base. Attendance to IM services across Norfolk to aid digital rollout, support, and training to provide face to face assistance. Create, and maintain support documentation of technical solutions. Day-to-day contributor of the 'Ways of working' service offering More ❯