2 of 2 Permanent Senior Support Analyst Jobs in Norwich

Senior Desktop Support Analyst required for established financial institution, known for its leadership in Environmental, Social, and Governance (ESG) practices. This award winning bank is known for its strong credit ratings and resilience during economic downturns . They recognise that innovation and digital transformation are driven by … commercial experience gained in a similar large scale environment. Preference will be given to candidates with a Banking background with experience of: Windows OS support (Windows 10/11, Windows Server) Active Directory (user management, group policies) Microsoft 365 & Office Suite Remote access technologies (VPN, Citrix, Remote Desktop) Endpoint … in an ITIL environment ROLE: Joining a global team, you will be responsible for application packaging, deployment and automation. Other responsibilities include: Provide technical support to traders, analysts, and back-office staff , often in high-pressure, time-sensitive situations. Support multi-monitor and low-latency setups on trading More ❯

Experience as a Senior/Lead Analyst or Team Lead within a law firm is essential for this role. Job Responsibilities This position reports to a Regional IT Director or IT Manager and provides support of desktop/laptop computer systems of a complex nature to ensure … and creative resolutions to user and local office technology-related issues. Serve as the local team lead for the office and provides back-up support to the Regional IT Director and/or IT Manager. Coordinates the desktop-support-related activities of team members and serves as the … software or network situations and works with software and hardware engineers when the issue needs to be escalated Skills Required 10 years+ in IT Support experience, 3 years+ within a law firm is Essential. Provide technical support for O365, AD, Azure, Intune, iManage, Bighand, Intapp, SCCM, Avaya, Apple More ❯