19 of 19 Permanent Customer Experience Jobs in Nottingham

that matters, through challenging projects which demand ambitious innovation and thought leadership. Are you looking for an opportunity to work at the forefront of customer experience technology ? We have an exciting role for you – Sprinklr Implementation consultant. The Role As a Sprinklr Implementation Consultant you will work on … solutions ensuring seamless integration with existing systems and processes. In this role you will collaborate closely with stakeholders to design and deliver tailored customer service solutions that drive business outcomes and elevate the overall customer experience. By leveraging your analytical skills, you will identify areas for process improvement … and implement efficient, scalable solutions to optimize customer service operations. Your Profile Proficiency in implementing enterprise SaaS based Social Relationship Platform, to serve as the infrastructure. Experience in enterprise software deployment management and implementation including Sprinklr CCaaS. Proficiency in scripting and coding with HTML, JavaScript, SQL and CSS. More ❯

Salesforce advisory and execution capabilities for complex end-to-end multi-cloud, multi-country deployments across the entire spectrum of Customer Experience (CX), be it Sales, Service (including Field Service), Marketing, Commerce, Analytics & Integration. Our dedicated Salesforce practice harnesses the full power of Salesforce products and innovations, while … leveraging our design thinking, consultative approach, and CX expertise to create new digital experiences for customers. We are looking for an Enterprise Architect who will be responsible for designing and implementing end-to-end solutions for engagements that involve Salesforce within an Enterprise landscape leveraging multiple Salesforce Clouds (platform) within … success as impacted by technology and its application to business systems (integrated technology, process, and work done by people). You need to have experience overcoming enterprise challenges with digital transformation, rapidly changing business models and customer expectations. This role brings expertise in the Lead to Revenue space More ❯

and in compliance with CCS standards and PAS2035. Oversee ongoing training initiatives to empower Managers, enhancing their skills and ensuring consistent, high-quality service. Customer Experience Excellence: Cultivate and maintain a top-tier customer experience across all client engagements and internal teams, consistently working to exceed … opportunities. Skills/Qualifications: General competence in high level quality management, business process management and proven track record. All basic refresher training ED&I, customer service, safeguarding, H&S. Formal Quality Management/Business Management Training/Qualification. Experience Required: Minimum of 5 years' experience as an … operational lead. Experience of working in construction/refurbishment activities/built environment. Proven ability to lead, manage, and develop teams, with strong skills in accountability and staff management. Excellent communication skills with a strong emphasis on customer service and client relationship management. Ability to identify areas for More ❯

of course staff discount! This hybrid role offers the chance to work closely with both internal stakeholders and external partners, gaining valuable hands-on experience in digital data and performance analytics. As a Digital Analyst, you'll support analytics across a diverse portfolio of brands, helping to translate digital … data into actionable insights that enhance customer experience and guide strategic marketing decisions. Role & Responsibilities: Build and manage digital tracking infrastructure to monitor user engagement across multiple brand websites. Create dashboards and analysis reports that provide insights into user behaviour, campaign results, and conversion performance. Support website and … accurate and reliable data collection. Collaborate closely with teams across SEO, paid media and data insight to align analytics with broader marketing goals. Skills & Experience: Experience with GA4 is essential Experience with data visualisation tools is highly desirable (Looker, Power BI or Tableau etc) Exposure and understanding More ❯

of course staff discount! This hybrid role offers the chance to work closely with both internal stakeholders and external partners, gaining valuable hands-on experience in digital data and performance analytics. As a Digital Analyst, you'll support analytics across a diverse portfolio of brands, helping to translate digital … data into actionable insights that enhance customer experience and guide strategic marketing decisions. Role & Responsibilities: Build and manage digital tracking infrastructure to monitor user engagement across multiple brand websites. Create dashboards and analysis reports that provide insights into user behaviour, campaign results, and conversion performance. Support website and … accurate and reliable data collection. Collaborate closely with teams across SEO, paid media and data insight to align analytics with broader marketing goals. Skills & Experience: Experience with GA4 is essential Experience with data visualisation tools is highly desirable (Looker, Power BI or Tableau etc) Exposure and understanding More ❯

fast-moving retail environment? This is your chance to join a major B2C brand in Nottingham as they expand their tech offering and improve customer experience through smarter IT delivery. The Role: As an IT Project Manager, you'll oversee a portfolio of IT infrastructure and digital transformation … With significant investment in digital technology and a future-focused roadmap, they're looking for a PM to help shape the next generation of customer experience and operational efficiency. Requirements: 3+ years of IT project management experience, preferably in a B2C environment. Experience delivering infrastructure or … projects (e.g. EPOS, CRM, eCommerce). Confident managing stakeholders across technical and non-technical teams. Strong grasp of Waterfall and Agile delivery methods. Proven experience with third-party vendors and systems integrators. Desirable: Retail sector experience. PRINCE2, PMP, or Agile certifications. Benefits: Competitive salary with regular reviews and bonuses. More ❯

fast-moving retail environment? This is your chance to join a major B2C brand in Nottingham as they expand their tech offering and improve customer experience through smarter IT delivery. The Role: As an IT Project Manager, you'll oversee a portfolio of IT infrastructure and digital transformation … With significant investment in digital technology and a future-focused roadmap, they're looking for a PM to help shape the next generation of customer experience and operational efficiency. Requirements: 3+ years of IT project management experience, preferably in a B2C environment. Experience delivering infrastructure or More ❯

travel packages to America and Canada. You must develop a strong portfolio of clients that will book with you yearly. You must manage the customer experience, understanding their needs and providing an outstanding level of customer service and product expertise. The great news about the role is … my client regularly arranges for staff to travel to various regions of America, allowing you to experience what you create daily for your clients and learn about the destinations you sell. To apply for the role, you must have a successful career in travel sales behind you, including great … experience of selling long haul tailor-made holidays. Sales Consultant Key Responsibilities: Taking enquiries through various channels, listening to your customer's needs, and using your extensive travel knowledge to tailor-make a variety of exciting trips. Suggesting potential itineraries and products, offering a full travel service to More ❯

You will be responsible for monitoring and controlling projects ensuring they stay on track, whilst engaging with multiple stakeholders. What you'll do Provide customer service to internal and external customers to ensure a consistent experience. Be responsible for governing the processes of implementing account-specific new services, tools … and applications or other changes. Prioritise and co-ordinate own and others' work schedules to ensure that business and customer needs are met, and deadlines are adhered to. Develop and maintain strong relationships both internally and externally to achieve project objectives. Prepare presentations and reports. Produce documentation in line … with project requirements. Act in accordance with Computacenter Information Security Policies and report any potential or actual security events. Act as SPOC for customer/CC service/project management/service management teams for changes impacting Computacenter operational teams. Coordinate with customer/Computacenter project teams to More ❯

priorities within assigned areas of responsibility. Drives high performance culture through leading by example and setting the tone for the organisation. Drives a superior customer experience and continuous improvement through the development and implementation of corporate initiatives involving human capital, processes and technology. Builds and develops strong relationships … record of sound judgement and business acumen Acknowledged technical and market expert Acts as a role model, promoting the CNA brand and culture Education & Experience Master's degree or equivalent experience with professional certifications preferred. Typically a minimum of ten years of related work experience with demonstrated More ❯

value-added resellers in the UK. Today, we're an independent UK company with full geographic coverage – and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise … to launch a career in sales within a fast-paced, dynamic environment. The role provides industry-leading training, clear career progression, and hands-on experience in managing client relationships, setting you up for long-term success. As an Outbound Sales Account Manager, you will play a key role in … opening new accounts, reactivating old ones, and providing an exceptional customer experience. You will be supported every step of the way as you develop your sales and business acumen skills. The responsibilities include, but are not limited to: Achievement of set sales target. Achievement of set Key Performance Indicators More ❯

of course staff discount! This hybrid role offers the chance to work closely with both internal stakeholders and external partners, gaining valuable hands-on experience in digital data and performance analytics. As a Digital Analyst, you'll support analytics across a diverse portfolio of brands, helping to translate digital … data into actionable insights that enhance customer experience and guide strategic marketing decisions. Role & Responsibilities: Build and manage digital tracking infrastructure to monitor user engagement across multiple brand websites. Create dashboards and analysis reports that provide insights into user behaviour, campaign results, and conversion performance. Support website and More ❯

permanent position with an award-winning organization leading the transformation of the retail industry through innovation, cutting-edge technology, and a commitment to exceptional customer experiences We are looking for a UK-based professional with a background indesigning and implementing end-to-end cloud integration ... ZIPC1_UKTJ ... More ❯

seamless support of our customers estates. Your insights and expertise will be vital in supporting the teams success, making a real impact on our customer experience. Youll need to either hold current Government SC clearance or be eligible to achieve it. The role also requires working 5 days per More ❯

seeking a Business Development Manager with a strong background in refrigeration systems to manage and grow key accounts, identify new business opportunities, and ensure customer satisfaction. This role focuses on account management, revenue growth, and technical service proposals, while delivering exceptional customer experiences. Key Responsibilities: Account Management & Growth … maintaining existing business while identifying opportunities for growth and service expansion. Revenue Growth: Explore new markets, partnerships, and service project opportunities to drive revenue. Customer Satisfaction: Build and nurture strong client relationships, ensuring customer needs are met or exceeded while aligning with organisational policies. Technical Solutions: Prepare and … deliver technical solutions and proposals, particularly for industrial refrigeration systems. Service Projects: Develop quotations and oversee service opportunities that enhance customer value. Drive for Results: Consistently achieve goals and push for successful outcomes. Customer Focus: Prioritise customer needs, exceed expectations, and build long-term relationships. Strategic Agility More ❯

seamless support of our customers estates. Your insights and expertise will be vital in supporting the teams success, making a real impact on our customer experience. Youll need to either hold current Government SC clearance or be eligible to achieve it. The role also requires working 5 days per … please bear this in mind when applying What youll do Resolve incidents and fulfil service requests, ensuring we meet SLA targets and provide excellent customer service Guide and support other 2nd Line Analysts, offering assistance with escalations and helping to maintain an efficient service desk environment Manage tickets, ensuring … requests, and problems are addressed within agreed timeframes Collaborate with various teams for problem-solving and project-driven work, enhancing your technical abilities and experience Support infrastructure change implementations, ensuring seamless transitions and minimal disruption What youll need At least three years of experience in 2nd Line infrastructure More ❯

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Software Development Engineer We're looking for an enthusiastic and passionate Developer Experience engineer to join our team! As part of this role you will work closely with our customers (fellow Capital One Engineers), partners and your team to enable … our global CI/CD platform, build tooling and enablement capabilities that reduce frustration and accelerate the pace that engineers can deliver. Our Developer Experience teams work closely with our engineer customers on a daily basis to support adoption of enterprise tooling and capabilities, identify and solve friction in … culture in the way we deliver software at Capital One. You will be joining a passionate and diverse team that strives to greatly enhance customer experiences every day. What you'll do Support and enhance the adoption and enablement of continuously evolving software delivery lifecycle platforms. Deliver core engineering More ❯

permanent position with an award-winning organization leading the transformation of the retail industry through innovation, cutting-edge technology, and a commitment to exceptional customer experiences We are looking for a UK-based professional with a background indesigning and implementing end-to-end cloud integration solutions that will drive … delivering projects and building solutions across integration, cloud, SaaS, custom development, databases, and DevOps, with a strong focus on creating exceptional digital experiences. -Extensive experience designing and implementing integration solutions within Microsoft Azure, ideally in large, complex organizational environments. -Practical, hands-on experience with event-driven services such … using leading integration platforms. -Strong proficiency in integration patterns, including REST, SOAP, messaging, ETL, and microservices architecture. -Solid understanding of fundamental cybersecurity principles. - Desirable: Experience working within the retail sector or similar industries, with a strong grasp of retail systems and processes. - Desirable: Possession of relevant Azure certifications. Location More ❯

Field Sales Representative Location: London Field Based Salary: £25,000 per annum, depending on experience plus uncapped commission Hi there! Thanks for stopping by this job ad. This isnt your typical door-to-door role. Their peoples success speaks for itself. 100% of agents who hit target earnt average … over £3.4k. 25% of agents who hit target in February earnt average commission over £4.3k. Basic salary up to £25k per annum depending on experience plus uncapped commission. Theyre Londons largest and fastest 100% full fibre broadband provider, bringing better internet to Londoners since 2013. Unlike most providers, they … and self-motivated. Easy to talk to. Hardworking. Always focused on performance. A persuasive salesperson. A real people person. Notice how they havent mentioned experience yet? If you have some, great. If not, they can help with that. What youll be selling: The best product, with the best service More ❯