2 of 2 Permanent Change Control Jobs in Nottinghamshire

Drive best-in-class incident and request management. Maintain and upgrade infrastructure in line with manufacturer recommendations. Ensure compliance with IT security policies and change control processes. Collaborate across teams and liaise with third parties to optimise outsourced infrastructure. Document fixes, workarounds, and technical changes thoroughly. Travel ...

customer-focused operation. The support function will evolve into a more embedded service capability - one that stays close to customers, understands how their needs change, and adapts the service model in line with product evolution. As the Head of Service Delivery and Operations you will: Lead and develop … Service Delivery and Support teams Shape and embed delivery frameworks, service processes and operating rhythms Improve how the organisation manages change, scope, risk and customer expectations Introduce a more proactive, relationship-driven service approach (not just ticket resolution) Ensure successful delivery of cloud-based SaaS services into secure environments ...