Permanent SLA Jobs in Nottinghamshire

13 of 13 Permanent SLA Jobs in Nottinghamshire

Service Desk Engineer 279803

Nottingham, Nottinghamshire, United Kingdom
Hybrid / WFH Options
Little Fish (UK) Ltd
administration. To be our Service Desk Engineer, you will be able to communicate effectively with the customer and manage technical queries in line with Littlefish standards and customer specific SLA's. What are we looking for in the successful candidate? Previous experience within a 1st and 2nd line IT service desk or similar technical role Previous experience using ITSM case More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

2nd Line Engineer - Mobile Device Management (MDM)

Nottingham, Nottinghamshire, United Kingdom
Computacenter AG & Co. oHG
internal technical teams, customer stakeholders, and service management to ensure aligned delivery, transparency, and issue resolution throughout the mobile lifecycle. The role requires strong coordination skills, incident queue management, SLA adherence, desirable knowledge of mobile automation tools, and a commitment to supporting the end-user mobile estate. What you'll need The ideal candidate will have several years of experience More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

2nd Line Support Analyst - 24/7

Nottingham, Nottinghamshire, England, United Kingdom
Akkodis
to Batch Management and Event Monitoring. The Responsibilities Batch Monitoring and Management. Event/Alert Monitoring and Management. Incident Management - respond to service calls and resolve incidents to ensure SLA targets are achieved. Patch Management. Increase the First Time Fix rate. Adhere to escalation procedures. Assist with technical escalations for other team members. Monitor call queue and follow up with More ❯
Employment Type: Full-Time
Salary: £28,000 - £31,000 per annum
Posted:

2nd Line Support Analyst - 24/7

Nottingham, Nottinghamshire, United Kingdom
Hybrid / WFH Options
Akkodis
to Batch Management and Event Monitoring. The Responsibilities Batch Monitoring and Management. Event/Alert Monitoring and Management. Incident Management - respond to service calls and resolve incidents to ensure SLA targets are achieved. Patch Management. Increase the First Time Fix rate. Adhere to escalation procedures. Assist with technical escalations for other team members. Monitor call queue and follow up with More ❯
Employment Type: Permanent
Salary: £28000 - £31000/annum
Posted:

Second Line Network Analyst

Nottingham, Nottinghamshire, United Kingdom
Computacenter AG & Co. oHG
supporting compliance, you'll play a key role in keeping our customers' environments running smoothly. What you'll do Manage and resolve network incidents and service calls to meet SLA targets Increase First Time Fix rates and reduce escalations Monitor call queues and follow up with specialist teams Support technical escalations and assist team members Ensure accurate documentation and incident More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

3rd Line Engineer - Jamf / macOS / Apple

Nottingham, Nottinghamshire, East Midlands, United Kingdom
Marmion Recruitment
RESPONSIBILITIES: Deliver professional and effective responses to technical issues, logging all work through the case lifecycle. Handle complex technical escalations through to resolution, resolving incidents and service requests within SLA targets. Proactive management of end-user environments, with a strong emphasis on Apple ecosystem technologies and enterprise device management using Jamf Pro. Manage workload effectively, balancing priorities with business needs. More ❯
Employment Type: Permanent
Posted:

Major Incident Manager 283986

Nottingham, Nottinghamshire, United Kingdom
Little Fish (UK) Ltd
resolution and effective communication. Your main duties: Lead the management of major incidents across all in-scope organizations. Enhance the efficiency of the major incident process. Produce and analyze SLA/KPI reports to improve service quality. Facilitate technical and managerial conference calls during incidents. Provide clear and timely communication to clients. Ensure smooth handover to Problem Management with actionable More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Systems Administration Team Leader

Nottingham, Nottinghamshire, East Midlands, United Kingdom
Hybrid / WFH Options
Littlefish
focused setting. Key Responsibilities: Lead and develop a team of System Administrators Manage EUC estates of 5,000+ devices Oversee device management using SCCM, Intune, Autopilot, and MDT Ensure SLA compliance and ticket quality (age, updates, backlog) Drive automation and continuous improvement initiatives Handle escalations and support transitions Maintain accurate ticket documentation and prioritization What Were Looking For: ITIL Foundation More ❯
Employment Type: Permanent
Salary: £45,000
Posted:

Senior Buyer - EMEA

Nottingham, Nottinghamshire, United Kingdom
Experian Group
Global lead; Drive cost saving programs at both country and regional level; Support regional procurement KPI performance and improvement Business Support Monitor supplier performance against agreed KPI's and SLA's, Undertake a review of current supplier contracts and identify opportunities to drive additional value Understand business requirements and build supply chain to meet or exceed expectations. Provide market insight More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

HR Systems Administrator

Nottinghamshire, United Kingdom
360 Recruitment
smooth system operation across all employee records. Coordinate annual talent cycles with Business Leads across JTP. Provide first-line support to HR users and employees, resolving system tickets within SLA and ensuring a positive user experience. Manage mapping tables and unique employee codes within the JTP system. Generate and maintain talent cycle reports, dashboards, and analytics to support business insights More ❯
Employment Type: Permanent
Salary: GBP 35,000 - 40,000 Annual
Posted:

HR Systems Administrator

Grantham, Basford, Nottinghamshire, United Kingdom
360 Recruitment
smooth system operation across all employee records. Coordinate annual talent cycles with Business Leads across JTP. Provide first-line support to HR users and employees, resolving system tickets within SLA and ensuring a positive user experience. Manage mapping tables and unique employee codes within the JTP system. Generate and maintain talent cycle reports, dashboards, and analytics to support business insights More ❯
Employment Type: Permanent
Salary: £35000 - £40000/annum
Posted:

Second Line Analyst

Nottingham, Nottinghamshire, East Midlands, United Kingdom
COMPUTACENTER (UK) LIMITED
to-day basis this looks like: Technical 80% Batch Monitoring and Management. Event/Alert Monitoring and Management. Incident Management - respond to service calls and resolve incidents to ensure SLA targets are achieved. Patch Management. Increase the First Time Fix rate. Adhere to escalation procedures. Assist with technical escalations for other team members. Monitor call queue and follow up with … monitor progress of all incidents. Ensure accurate completion of all incident records. To monitor and update the call management system as required (including problems, requests, changes). Assist with SLA reporting. What you'll need Required: Security (SC Clearance) or able to achieve. A good technical working knowledge of SQL, Wintel, Messaging, Patching and iSeries Operations would be highly beneficial. More ❯
Employment Type: Permanent
Posted:

First Line Analyst

Nottingham, Nottinghamshire, East Midlands, United Kingdom
COMPUTACENTER (UK) LIMITED
Life on the team Due to a brand-new client win, we are seeking a number of qualified and customer-focused?Mobile Technology Support Analysts. Ideally, you should already hold Security Clearance (SC) or have the willingness and ability to More ❯
Employment Type: Permanent
Posted:
SLA
Nottinghamshire
10th Percentile
£28,000
25th Percentile
£28,750
Median
£29,500
75th Percentile
£30,250
90th Percentile
£37,500