IT Technical Services Manager
Nottingham, Nottinghamshire, East Midlands, United Kingdom
Peregrine
Dental, Will Writing etc Annual Leave 23 days rising to 27 with length of service Sick Pay Increasing with length of service The Role: IT Technical Services Manager We are seeking an experienced IT Service Desk Manager to support operations and ensure the delivery of high-quality technical services to our users. The … ideal candidate will combine strong leadership and communication skills with deep technical expertise in networking, infrastructure, AWS, and Unix/Linux environments. Key Responsibilities Support IT Service Desk and other areas of the business. Manage and support IT infrastructure, including networking, servers, and end-user environments. Collaborate with Infrastructure and Cloud teams to ensure smooth operations of AWS and … Unix/Linux systems. Implement and maintain ITIL-aligned service management processes. Drive continuous improvement and automation initiatives across IT support functions. Ensure prompt escalation and resolution of complex technical issues. Partner with other IT and business teams to support projects, upgrades, and rollouts. Maintain documentation, knowledge bases, and standard operating procedures (SOPs). Requirements 5+ years of experience More ❯
Employment Type: Permanent
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