Are you a Technical Customer SupportEngineer looking for a new role based in Nottinghamshire? My client is an awarding winning company who design and manufacture a range of complex electronic products that are used all over the world. They currently require a Technical Customer SupportEngineer, who will report into the Customer Support Manager. You will provide technicalsupport and guidance for customers and distributors, ensuring the right equipment is specified for projects, designing bespoke systems and responding to a variety of queries. You will be part of the customer facing team, communicating with clients via phone, email and web chat, upholding the company's values and delivering the high … to customers and booking project details on to CRM system Identifying the correct system types to meet the project requirements, from a range of products and companion distributed products. Technicalsupport and guidance, including remote troubleshooting of complex systems. Preparing equipment quotations, responding to bids in a timely manner. Site visits, surveys, customer meetings and demonstrations, including report More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom
Microlise
TechnicalSupportEngineer When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Our Support Services team play a pivotal role within the Microlise Group, ensuring a speedy and professional response to issues and incidents … whilst delivering the highest level of customer support. We have an exciting opportunity for a TechnicalSupportEngineer, to support the Service Desk team with exceptional customer service and technical knowledge, whilst providing expert first line support to our customers. This is a great opportunity for someone looking to get into the world of … technical customer support. We are invested in developing our people, and with our swarm approach to resolving incidents, you will get the chance to learn new technologies and skills to drive your career forward. Have you got service desk and/or customer support experience? Are you looking for a new opportunity and challenge? How about joining an More ❯
IT SupportEngineer - Leading Technology company! Offices based in South Yorkshire Up to £26,500 plus benefits Are you ready to be the go-to expert in a fast-growing, tech-forward company? As our operations rapidly expand, we're looking for a proactive IT Engineer to join a cracking and support a growing base of … on role, you'll be the first line of defence for IT-related challenges and play a key role in maintaining and improving our technology infrastructure. You'll also support a range of critical third-party systems, including Amazon Connect , SharePoint , and Microsoft Azure . You'll join a close-knit IT team where full training and mentoring will … be provided to help you grow and succeed in the role! Key Responsibilities Manage technicalsupport queues from triage to resolution while meeting SLAs Diagnose, troubleshoot, and resolve system issues for end-users Act as liaison with third-party vendors and government systems to escalate and resolve operational issues Manage and maintain company endpoints, configurations, and application deployments More ❯