AI Engineering Lead
- Hiring Organisation
- Akixi
- Location
- Nottingham, UK
- Employment Type
- Full-time
based communication platforms, helping service providers and enterprises gain actionable insights from their telephony and collaboration data. Our solutions span Microsoft Teams, Cisco BroadWorks, Webex Calling, and CRM integrations — delivering real-time and historical analytics that improve customer experience and business performance. We are expanding our platform to include … hands-on in design and coding. Desirable Skills & Experience Experience with call/contact-centre analytics, Microsoft Teams Graph API, or telephony platforms (BroadWorks, Webex Calling). Knowledge of data governance, model ethics, and MLOps practices. Exposure to data visualization and predictive analytics for customer-experience metrics. Advanced degree ...