Helpdesk Administrator
- Hiring Organisation
- Churchill Group
- Location
- Orpington, Kent, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £26,000 - £28,000 per annum
Excel? As Helpdesk Administrator, you will be: Co-ordinating and responding to all internal and external client requests under our SLA. Updating our CRM and internal systems with all client requests, ensuring notes are updated from request to follow-up calls through to resolution. Handling client complaints promptly and efficiently … under pressure and meet deadlines. Excellent presentation skills for all correspondence – client emails, letters, management reports. Computer literacy with the ability to effectively use CRM software programmes and Microsoft Office packages including Excel and Word An “investigative” and “can do” approach and attitude to all tasks. What we offer ...